Company details

San Jose, CA

HEADCOUNT

3000-9999

ORG TYPE

Corporate

SECTOR

Technology & Digital

WEBSITE

https://www.zoom.com

About the company

Zoom is a communications and collaboration company best known for Zoom Meetings, and the company also sells products like Zoom Phone, Contact Center, and AI features (including AI Companion) inside the Zoom Workplace suite. Zoom serves both consumers and enterprises, with a heavy focus on business communications and customer experience. Zoom is a public company headquartered in San Jose, California with a global footprint.

Locations and presence

Zoom lists San Jose, California as headquarters and publishes a roster of global offices across North America, Europe, Asia, and Oceania. Zoom has used a “structured hybrid” approach where employees who live within commuting distance of an office are expected to be onsite at least two days per week, while many other roles remain remote-flex depending on location and job family.

Palpable Score

74.5

/ 100

Zoom is easy to recommend for graduates who want a clear first step into a well-known tech brand because Zoom runs a defined early-talent program with internships and new graduate placements. The main trade-off is process consistency: Zoom publishes a neat early-talent hiring flow, but candidate reports still include delays and occasional poor closure. Support for interns and new grads is a strength, while long-run outcomes are harder to verify because Zoom does not publish conversion, retention, or promotion benchmarks for early-career cohorts.

Pillar 1: Early-career access

Score

16.5

/ 20

The company runs the Global Emerging Talent (GET) Program with internships, co-ops, and new graduate placements as a recurring entry route.

Zoom sets clear timing expectations for the GET cycle (recruiting typically running August through December), which signals repeatable early-career hiring rather than one-off junior roles.

The company’s visible GET role inventory on the public program page is not consistently high-volume, so access is strong but not at the “mass intake” level.

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Pillar 2: Hiring fairness and transparency

Score

13.5

/ 20

The company publishes a step-by-step GET application flow (apply, online assessment for technical roles, recruiter interview, hiring team interviews, offer decision), which helps first-time applicants plan.

Zoom has a large base of candidate-reported interview data describing common stages and an average time-to-hire, which supports predictability at a high level.

The company also has multiple candidate accounts describing slow follow-up or being left without timely closure after interviews, which reduces perceived fairness.

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Pillar 3: Learning and support

Score

17.0

/ 20

The company assigns GET interns and new grads both a mentor (formal) and a buddy (informal), with descriptions of what each role supports.

Zoom provides GET-specific learning support like LinkedIn Learning access, leader-led learning series, and professional development reimbursement elements (including book reimbursement for interns/co-ops).

The company frames early-career work as real production-impact projects with intern stories describing ownership, demos, and handover to teams, which is a strong “learn by building” signal.

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Pillar 4: Pay fairness and stability

Score

14.5

/ 20

The company positions internships as paid roles with full-time weekly hours, reducing the risk of unpaid “experience” pathways.

Zoom has employer-provided pay ranges visible on some public job listings (for example, US-based roles surfaced through major job aggregators), but ranges are not consistently easy to find across all early-career postings.

The company’s compensation competitiveness is easier to validate via third-party datasets (salary submissions and level-based pay benchmarks), but that still leaves candidates dependent on external sources for many roles.

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Pillar 5: Early-career outcomes

Score

13.0

/ 20

The company has a long-running, branded early-talent program with repeated intern and new-grad experience stories, which supports continuity as an early-career pathway.

Zoom has mixed public employee sentiment that includes both strong “growth and development” comments and sharper criticism, suggesting outcomes can vary by team and manager.

The company does not publish early-career outcome metrics such as internship-to-offer conversion rates, first-year retention, or time-to-promotion ranges, which limits confidence about typical progression after the first role.

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