What you can expect​

As a Zoom Gateway DevOps Engineer, you can expect to work on high-impact, large-scale systems that support ZoomAI and Machine Learning services. You'll be part of a fast-moving, technically advanced team focused on building and maintaining highly available (99.999%) services. This is a hands-on role with opportunities to grow, innovate, and contribute to Zoom’s cutting-edge AI initiatives.

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About the Team

The Zoom Gateway DevOps team is a collaborative, fast-paced group focused on enabling scalable, reliable, and secure infrastructure for ZoomAI and Machine Learning services. With a mix of experienced and early-career engineers, the team fosters an open environment. You'll see knowledge sharing, innovation, and hands-on problem solving are part of the everyday culture.

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Responsibilities

• Maintaining ZoomAI services’ release deployment and maintenance.

• Designing and implement zero-downtime Zoom services (99.999%).

• Developing CI/CD automation to maintain a scalable architecture.

• Working closely with developers.

• Automating monitoring metrics, identify and troubleshoot service issues.

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What we’re looking for

• Have hands-on expertise in AWS SageMaker and AWS Bedrock.

• Demonstrate experience in Kubernetes and Docker.

• Show skills in using Git, Jenkins, ArgoCD, and other DevOps tools.

• Bring expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools.

• Have strong programming skills in Python, Shell, and other scripting languages.

• Own experience in writing and managing Ansible Playbooks and working with Ansible Tower.

• Exhibit deep understanding of Linux systems and shell environments.

• Carry experience with AWS cloud infrastructure.

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