Octopus Energy

UK-based energy supplier
Last updated:
January 5, 2026
Company details
HQ
London, UK
HEADCOUNT
10000+
ORG TYPE
Corporate
SECTOR
Energy & Climate
About the company
Octopus Energy is an energy supplier and energy-tech group selling electricity and gas while building software and services that support electrification. Octopus Energy runs a wider set of businesses around EV charging, heat pumps and home installations, and the Kraken platform used by multiple utilities globally. Octopus Energy serves millions of customers and operates across many countries, with teams spanning customer operations, field engineering, product, data and software.
Locations and presence
Octopus Energy is headquartered in London and operates across the UK plus dozens of international markets. Octopus Energy offers flexible working in many office roles, while customer operations and field roles often follow site-based or region-based patterns.
Palpable Score
74.5
/ 100
Octopus Energy creates multiple credible ways in for early-career candidates, including paid internships (with an equality-focused stream), work experience routes, and a Level 3 low-carbon apprenticeship track. Octopus Energy is unusually open about what interviews look like, and the company sets expectations around stages and feedback. The score is held back by limited salary-range transparency on many postings and by the lack of published early-career outcome data like conversions, promotions and retention.
Pillar 1: Early-career access

Score

17.5
/ 20
  • The company runs an “early careers” funnel that includes school engagement, work experience, internships and apprenticeships, with dedicated application routes rather than expecting candidates to find ad hoc openings.
  • Octopus Energy runs paid internships across more than 10 roles under an equality-focused internship programme aimed at improving representation for candidates from Black backgrounds in the energy sector.
  • The company offers a structured low-carbon tech apprenticeship route tied to a Level 3 qualification and a multi-year programme, which is a meaningful alternative to the usual graduate-only entry points.

Pillar 2: Hiring fairness and transparency

Score

15.0
/ 20
  • The company publishes a clear hiring journey for most teams (intro call, first interview, second interview) and explicitly states that unsuccessful candidates still receive in-depth feedback.
  • Octopus Energy explains the operations hiring flow in detail, including verbal and numerical reasoning tests, a virtual “Discovery Day” group format, and a final meeting to close out decisions.
  • The company’s Discovery Day format is described publicly with concrete timings and activities (group problem-solving, a short competency interview, and Q&A panels), but candidates still report that the process can feel heavy for some roles.

Pillar 3: Learning and support

Score

15.5
/ 20
  • The company lays out multi-stage training for energy specialists, including an initial 2–3 week pre-training period, classroom-style learning, and further training blocks to cover more complex scenarios.
  • Octopus Energy’s low-carbon apprenticeship pathway is taught by in-house experts and is built around supervised real-world installation and service work, rather than “observe only” placements.
  • The company invests in field and installation learning infrastructure, including “state of the art training” linked to a £10m training and R&D centre for low-carbon roles, which supports hands-on skill building early on.

Pillar 4: Pay fairness and stability

Score

13.5
/ 20
  • The company offers stability-oriented benefits that matter early-career, including an equity options scheme, a pension contribution framework, and a clearly described parental leave policy.
  • Octopus Energy supports flexible working and time-off in a way that reduces early-career burnout risk, including a no-holiday-quota approach for many office roles.
  • The company often avoids publishing salary ranges on job ads and instead tells candidates to ask recruiters, which weakens pay transparency even when overall packages may be competitive.

Pillar 5: Early-career outcomes

Score

13.0
/ 20
  • The company has mixed public employee sentiment on progression, with some reviews praising internal growth and work-life balance while others flag unclear career paths and uneven advancement.
  • Octopus Energy’s rapid scaling and multi-business structure (retail energy, Kraken, EV, heat pumps and field operations) increases the number of internal moves and role changes that early-career hires can pursue once inside.
  • The company does not publish early-career outcomes such as internship-to-offer conversion rates, apprenticeship completion rates, typical time-to-promotion, or retention by cohort, which caps confidence on long-run results.

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