Company details

HEADCOUNT

25-99

ORG TYPE

Startup

SECTOR

Technology & Digital

WEBSITE

http://www.toplinepro.com/

About the company

Topline Pro is a startup building AI tools for home service businesses, focused on helping “service pros” get discovered, booked, and paid. The product pitch centres on automated customer responses, quoting, scheduling, invoicing, and website creation for local operators. Public profiles describe the company as a YC-backed business founded in 2020 and based in New York. The company also frames the mission around building software that reduces admin work for tradespeople.

Locations and presence

Topline Pro is headquartered in New York City, with many roles listed as in-office in Brooklyn. The company also lists at least some roles in Boston with a hybrid pattern (four days in-office, one day flexible).

Palpable Score

64.2

/ 100

Topline Pro has some real entry points through sales roles explicitly framed as an early-career cohort, plus posted pay ranges on several openings. The score is held back by limited public detail on onboarding, mentoring, and progression, and by mixed candidate experience signals including reported ghosting and skills tests in the interview mix.

Pillar 1: Early-career access

Score

14.0

/ 20

The company advertises sales roles framed as an “early-career sales cohort” (for example, Business Development and full-cycle sales roles).
Topline Pro lists roles with low experience thresholds in public listings, including a Customer Success Manager role shown as “1+ years” on YC’s jobs snapshot.
The company’s overall live hiring mix skews heavily toward experienced leadership and specialist roles (for example VP Sales, Head of RevOps, senior marketing), which narrows entry-level access outside a few tracks.

Pillar 2: Hiring fairness and transparency

Score

11.3

/ 20

The company has some public structure signals via aggregated interview data showing common stages like one-on-one interviews, skills tests, and occasional presentations, with an average process length reported around four weeks.
Topline Pro has at least one detailed candidate report describing being approached directly by the CEO and then receiving no follow-up, which is a clear red flag for candidate care.
The company does not publish a clear “how we hire” page or a consistent explanation of interview steps and expectations on the first-party careers site, which makes the process harder to judge up front for graduates.

Pillar 3: Learning and support

Score

12.7

/ 20

The company’s sales role write-ups explicitly mention “coaching and support” during the full-cycle selling work, which is a concrete learning signal for early-career sellers.
Topline Pro’s careers messaging focuses on fast iteration (“learn fast”) and shipping, but the page does not spell out onboarding, pairing, 1:1 cadence, or training formats.
The company has no public early-talent programme page, internship framework, or new-grad onboarding outline, so learning support beyond a few role-level phrases is hard to verify.

Pillar 4: Pay fairness and stability

Score

14.0

/ 20

The company publishes pay ranges for multiple roles on public job boards (for example GTM Recruiter $80k–$130k; VP of Sales $200k–$250k; sales roles showing base plus OTE), which is a strong transparency signal.
Topline Pro’s sales listings often include equity language alongside base and OTE, which helps early-career candidates understand the total package shape.
The company has at least one employee review calling out “low pay” alongside long hours, and the first-party careers page does not provide a benefits summary, so pay and stability signals are mixed.

Pillar 5: Early-career outcomes

Score

12.2

/ 20

The company has a small but positive employee-review footprint, including a high overall rating and strong “career opportunities” sentiment in the Glassdoor snapshot, which suggests some perceived room to grow.
Topline Pro’s repeated hiring for an early-career sales cohort implies a potential internal ladder in go-to-market roles, but there is no published promotion framework or example pathways for juniors.
The company has interview feedback that includes ghosting and a relatively low share of “positive” interview experiences in Glassdoor’s interview snapshot, which can impact early-career confidence in outcomes even when offers are not the goal.

Useful links & resources

Careers at Topline Pro Topline Pro jobs on Wellfound Topline Pro on Y Combinator (company profile and jobs snapshot)