Scan.com

On-demand medical scan booking
Last updated:
January 23, 2026
Company details
HQ
HEADCOUNT
100-499
ORG TYPE
Startup
SECTOR
Healthcare & Life Sciences
About the company
Scan.com is a medical imaging platform that helps patients and clinicians find, schedule, and manage diagnostic scans across partnered imaging centres. The company operates in the UK and the US, and the business behind the brand is National MRI Scan Ltd trading as Scan.com. Public company materials describe Scan.com as an “imaging intelligence platform,” spanning both a consumer booking experience and clinician-facing workflows. Scan.com’s “Our story” page and external profiles place the founding in 2017, with the early product first built in the UK before expanding to the US.
Locations and presence
Scan.com lists London as headquarters, and current hiring materials show operational roles based in Atlanta alongside remote and hybrid options. UK hiring pages also position the team as spanning both the UK and US.
Palpable Score
73.5
/ 100
Scan.com is unusually clear about what junior candidates can expect, with interview stages, salary ranges, and benefits spelled out in job descriptions and FAQs. Entry-level access is real across operations and finance, plus a recurring paid internship route in the UK. Early-career outcomes are the main limiter because public signals are mixed and thin on progression and retention specifics.
Pillar 1: Early-career access

Score

16.0
/ 20
  • The company advertises genuinely junior-friendly roles like “Customer Experience Associate” in London with a £25,000–£30,000 range and language that welcomes first-job applicants.
  • Scan.com also posts Associate-level finance roles in Atlanta, including Accounts Payable Associate and Accounts Receivable Associate, expanding early-career entry points beyond customer operations.
  • The company runs a paid UK internship scheme (Sales team, summer intake) and says applications open each year in early May, which is a repeatable early-career on-ramp

Pillar 2: Hiring fairness and transparency

Score

17.0
/ 20
  • The company states “no ghosting” and commits to feedback for candidates who reach phone screen stage and beyond, which is a concrete fairness promise.
  • Scan.com job descriptions lay out the interview stages step-by-step (for example: talent screen, hiring-manager interview, a small assessment, and founder or team conversations) and repeatedly flag being mindful of candidate time.
  • The company has at least one public interview write-up describing role-relevant tasks (lead-finding and a mock call) and a structured, multi-step process rather than surprise questions.

Pillar 3: Learning and support

Score

14.0
/ 20
  • The company talks explicitly about “co-created career roadmaps,” regular peer reviews, and training and learning opportunities on the UK careers page.
  • Scan.com repeatedly includes “Personal Development budgets” in benefits and sets “first-year” achievement goals inside job ads, which gives juniors a clearer ramp than many startups.
  • The company has mixed public signals on day-to-day support, including reviews that mention disorganised onboarding and weak manager cadence, which caps confidence in consistency across teams.

Pillar 4: Pay fairness and stability

Score

15.5
/ 20
  • The company publishes salary ranges for early-career roles, including £25,000–£30,000 for the London Customer Experience Associate role and $60,000–$70,000 for Accounts Payable Associate in Atlanta.
  • Scan.com lists tangible benefits that matter for stability, including healthcare cover, paid time off, sick days, equipment, and ongoing development budgets, plus UK-specific benefits like a wellness budget and access to therapy in some postings.
  • The company’s public employee sentiment is uneven on compensation and US benefits (including comments about no 401(k) match and “low pay” perceptions), so pay fairness looks solid on paper but not uniformly trusted.

Pillar 5: Early-career outcomes

Score

11.0
/ 20
  • The company has mixed sentiment on stability and retention, including reviews mentioning high turnover and abrupt terminations alongside others citing growth and opportunity.
  • Scan.com’s public footprint suggests fast scaling (company size band 201–500 and leadership posting about “nearly 300” team members), but that does not translate into clear, trackable early-career promotion data.
  • The company shows some progression-shaped role design (for example, senior ops roles that include mentoring and building a team), but public evidence is missing on intern conversion rates, junior promotion timelines, and 12–24 month retention.

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