Company details

HEADCOUNT

100-499

ORG TYPE

Startup

SECTOR

Technology & Digital

WEBSITE

https://www.plancraft.com

About the company

plancraft is a Hamburg-founded SaaS company building a “Contractor Operating System” for trades and construction businesses. The product focuses on reducing admin work in day-to-day operations, and the company now positions the platform around AI and voice-first workflows. Public company materials state a customer base of 20,000+ tradespeople and outline major funding milestones, including €12m in June 2024 and €38m in August 2025. plancraft recruits across product, engineering, customer success, marketing, and revenue functions.

Locations and presence

plancraft lists Hamburg as headquarters and also references locations including Amsterdam and Vienna. The company also states that a majority of the team is Hamburg-based while maintaining remote team members across multiple European countries.

Palpable Score

70.5

/ 100

plancraft scores well on transparent hiring steps, visible salary bands on several roles, and a benefits and learning package that would feel supportive for someone early in career. The score is capped because the current open roles skew mid-to-senior, and there is limited independent public evidence of early-career promotions or long-term retention.

Pillar 1: Early-career access

Score

9.0

/ 20

The company’s live vacancy list is dominated by senior or leadership titles such as Staff Engineer, VP Product, and multiple “(Senior)” roles, which reduces straightforward 0–3 year entry points.
plancraft keeps at least one more accessible route open via customer-facing roles like Customer Support Specialist, but that posting explicitly calibrates scope for mid-level or senior profiles rather than junior hires.
The company does not currently show obvious early-career pipelines like internships, apprenticeships, or “Junior/Associate” tracks on the main careers feed, which limits entry-level volume.

Pillar 2: Hiring fairness and transparency

Score

17.0

/ 20

The company publishes a clear, time-boxed hiring process with defined stages and durations, including a 30-minute intro call, a 90-minute skills deep dive, and a 90-minute “meet the team” round.
plancraft repeats candidate experience commitments inside job descriptions, including aiming to respond within 5 business days and describing a typical end-to-end timeline of about 4 weeks.
The company includes practical candidate safeguards like flexibility for process adjustments and role postings that include salary ranges, reducing avoidable uncertainty.

Pillar 3: Learning and support

Score

15.5

/ 20

The company sets explicit learning signals in multiple job posts, including a personal learning budget, enablement formats, and a stated feedback culture.
plancraft embeds coaching expectations into senior technical roles, explicitly calling out mentoring and career development support responsibilities, which can create real support capacity for juniors in adjacent teams.
The company advertises “clear feedback frameworks” as a benefit, but most postings stop short of spelling out concrete onboarding plans, ramp milestones, or what “good” looks like at 30/60/90 days.

Pillar 4: Pay fairness and stability

Score

17.5

/ 20

The company publishes employer-provided salary ranges on several roles (for example Customer Support Specialist at €47,500–€55,000 and Event Manager at €52,500–€62,500), which is a strong pay-transparency signal in Europe.
plancraft pairs pay with stability and quality-of-life benefits such as 30 vacation days, mobility subsidies (Deutschlandticket or BahnCard, JobRad), and hybrid or remote options depending on role.
The company adds a few unusually concrete benefits that help early-career staff manage life logistics, including menstruation leave, a personal development budget, and relocation support language.

Pillar 5: Early-career outcomes

Score

11.5

/ 20

The company reports internal outcome metrics on its team page, including a stated eNPS of +72 and a claim that 80%+ of the team rates the company 9 or 10 out of 10, but these are self-reported rather than third-party verified.
plancraft shows some scale and repeat hiring momentum through a 130+ team size claim and ongoing multi-country expansion roles (Austria, Netherlands, Italy), which can create more internal mobility over time.
The company has thin independent outcome data in public review sites, which makes it hard to verify junior progression, retention over 12–24 months, and promotion patterns beyond company-written statements.

Useful links & resources

Job Openings at plancraft Customer Support Specialist (salary range + growth/feedback benefits)Career @ plancraft (all open roles)

Plancraft

Company details

About the company

Locations and presence

Palpable Score

Pillar 1: Early-career access

Score

Pillar 2: Hiring fairness and transparency

Score

Pillar 3: Learning and support

Score

Pillar 4: Pay fairness and stability

Score

Pillar 5: Early-career outcomes

Score

Useful links & resources