Parloa

Voice AI customer service platform
Last updated:
January 28, 2026
Company details
HQ
HEADCOUNT
100-499
ORG TYPE
Startup
SECTOR
Technology & Digital
About the company
Parloa builds an AI platform for enterprise customer service, focused on “agentic AI” and managing AI agents for contact centers. The company was founded in Berlin and sells to large organisations that want to automate high-volume customer queries across voice and chat. In mid-2025 Parloa announced a Series C, then on January 15, 2026 Parloa announced a $350M Series D valuing the company at $3B. Parloa publicly links the new funding to expansion across the US and Europe and continued product investment.
Locations and presence
Parloa is headquartered in Berlin and publicly references teams in Berlin, Munich, and New York. Recent announcements also describe planned expansion with new offices in additional cities in the US and Europe.
Palpable Score
59.0
/ 100
Parloa has real early-career entry points, but they are the exception rather than the default compared with the senior-heavy role mix. The strongest signals are around structured hiring loops, training budget, and benefits, while pay transparency and hard proof of junior progression are still limited in public view.
Pillar 1: Early-career access

Score

7.0
/ 20
  • The company lists at least one clear student pathway role, for example “Working Student GSI & BPO Partnerships (f/m/d)” with defined hours and a stated recruiting process.
  • Parloa includes junior titles in public careers content, including a “Jr Digital Marketing Manager” quote on the careers page, which signals some junior hiring does happen.
  • The company’s wider live job board is dominated by senior, lead, principal, and manager roles, so most new grads will struggle to find a realistic 0–2 year entry role at any given time.
Pillar 2: Hiring fairness and transparency

Score

15.0
/ 20
  • The company puts the interview stages directly inside job ads, such as “Recruiter video call → Hiring Manager Interview → Meeting the team” for the working-student role.
  • Parloa spells out a structured loop for technical leadership roles, including peer and bar-raiser stages, which sets clear expectations for candidates upfront.
  • The company has mixed external interview sentiment, with public ratings suggesting the candidate experience is not consistently strong across roles and locations.
Pillar 3: Learning and support

Score

14.0
/ 20
  • The company offers a stated annual training budget and describes regular performance reviews, tailored career targets, and continuous feedback as standard benefits.
  • Parloa lists concrete support benefits that matter for early-career stability, including mental health support, office “Parloa Days” for collaboration, and active employee communities.
  • The company’s public role language sets a high-intensity tone in some teams, which can be a steep ramp for early-career hires unless managers back it up with hands-on coaching.
Pillar 4: Pay fairness and stability

Score

12.0
/ 20
  • The company does not consistently show salary ranges on the main job board, which makes it harder for early-career candidates to judge pay fairness before investing time.
  • Parloa publicly positions compensation as “competitive” and includes equity language for some roles, plus a benefits list that covers training budget, time off, and wellness support.
  • The company has public compensation signals via third-party salary reporting, but the visibility is patchy and not a substitute for ranges in the job ads themselves.
Pillar 5: Early-career outcomes

Score

11.0
/ 20
  • The company is scaling fast, with third-party profiles citing strong employee growth and recent funding rounds that typically create new teams and internal opportunity.
  • Parloa has mixed employee sentiment in public reviews, including a mid-range overall rating and a majority recommending Parloa, which points to uneven outcomes by team and manager.
  • The company does not publish clear data on junior promotion timelines, early-career retention over 12–24 months, or structured progression frameworks, which limits confidence on outcomes for grads.
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