OVO Energy

UK-based energy supplier
Last updated:
January 5, 2026
Company details
HQ
London, UK
HEADCOUNT
3000-9999
ORG TYPE
Corporate
SECTOR
Energy & Climate
About the company
OVO Energy is a UK energy supplier that sells electricity and gas, plus home decarbonisation products and services such as smart meters and EV-related offers. OVO Energy sits within the OVO Group and centres the business around “Plan Zero”, a commitment to reach net zero by 2035. The company also runs field engineering services (for example, smart meter installation) alongside customer operations and technology teams supporting the platform.
Locations and presence
OVO Energy hiring materials describe a hub model centred on Bristol and Glasgow, with many roles offering work-from-home flexibility alongside hub time. OVO Energy also hires field-based roles across UK regions for engineering and installation work.
Palpable Score
66.5
/ 100
OVO Energy offers credible early-career entry via paid apprenticeships that come with real training time, mentoring, and clear pay progression, which is a big plus for first-job candidates. OVO Energy is also better than many large employers at putting practical details directly into role ads, but public evidence of consistent interview transparency and dependable progression is mixed. The score is capped because early-career outcomes are not published in measurable terms and external sentiment flags inconsistency in progression.
Pillar 1: Early-career access

Score

14.0
/ 20
  • The company runs a Smart Meter Apprentice pathway that is explicitly built for learners and includes “learn while you work” training rather than requiring prior experience.
  • OVO Energy launched the OVO Tech Academy as a Level 4 software developer apprenticeship route with no prior tech experience required, widening access beyond traditional graduate hiring.
  • The company’s live job board often skews to experienced specialist roles, so early-career openings can feel periodic rather than always-on at scale.

Pillar 2: Hiring fairness and transparency

Score

13.0
/ 20
  • The company puts practical up-front details into job ads such as salary banding, start dates, shift patterns, and hybrid expectations, which helps candidates prepare and self-select.
  • OVO Energy uses specific accessibility language in applications (for example, inviting candidates to share additional requirements on the form) and also runs at least one route where OVO Energy says a CV is not required.
  • The company has mixed public candidate experience reports describing multi-stage loops (including presentations for some roles) alongside complaints about communication consistency, which limits confidence in a predictable experience across teams.

Pillar 3: Learning and support

Score

15.0
/ 20
  • The company’s Smart Meter Apprentice role spells out a structured learning path: a 53-week programme, a 20-week training period (including time at a training academy), and partnering with an experienced engineer who mentors on the job.
  • OVO Energy’s Tech Academy is positioned as “learn and earn from day one” with a formal apprenticeship structure, which is a strong learning signal compared with ad hoc junior hiring.
  • The company describes squad-based working in customer operations and sets expectations around coaching and continuous improvement, but OVO Energy does not publish a single, role-agnostic onboarding standard that applies across all early-career pathways.

Pillar 4: Pay fairness and stability

Score

14.0
/ 20
  • The company publishes concrete salary progression for early-career routes, including apprentice pay moving from a starting rate through probation and up to a fully qualified rate, plus a stated bonus plan on some roles.
  • OVO Energy advertises a benefits stack that is unusually specific in postings, including 34 days of holiday (including bank holidays) and “Flex Pay” as a percentage add-on that can be taken as cash, pension, or benefits.
  • The company has had recent public reporting about cost pressure and job cuts, which creates a stability question-mark for early-career hires even when day-to-day pay transparency is decent.

Pillar 5: Early-career outcomes

Score

10.5
/ 20
  • The company has mixed employee review sentiment on progression, with some reviewers highlighting development while others describe unclear or inconsistent career progression, especially in technology roles.
  • OVO Energy’s recent public reporting around financial resilience pressure and planned job reductions adds uncertainty around retention and team stability for newer hires.
  • The company does not publish early-career outcome data such as apprenticeship completion-to-permanent rates, graduate scheme conversion, retention, or typical time-to-promotion, which keeps outcomes hard to validate beyond anecdotes and review sentiment.