This role in a nutshell:

You’ll be working with a team of experienced analysts to create engaging MI that tells the story of our business. You will work closely in a team led by a Principal Analysts to partner with each function to shape their domains and bring thought leadership on how to design MI focusing on reducing the time it takes for teams to find the right information and maximise their decision-making capability.

Opportunity to drive new methodologies in MI design and visualisation to deliver easier to understand, fit for purpose MI. Engaging with different functions within Operations to build “playbooks for performance” so that everyone understands how and where to measure their performance.

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Your key outcomes will be:

• Seeks feedback from all levels and acts on it.
• Proactively research opportunities and knowledge gaps in your role and identify the best way(s) to develop them.
• Build in automation from trusted data sources using our data governance standards
• Choose the right platforms for the audiences who need to consume the data
• Ensure data is available, scalable and accurate through great data governance
• Automates the monitoring of connections and fix when they break and know who to go to when things go wrong
• Take your requirements and build new reusable views of performance tailored to the different levels within your organisation
• Build processes that run regularly and require aggregation of multiple data points, to generate reports, dashboards, and visualisations that provide insights into past and current trends
• Deliver Regulatory reporting that is accurate, automated and meets requirements, working in partnership with our central Regs team to assure quality
• Extracts insights and builds narrative with support from allocated team. Comfortable presenting work in front of an audience in an engaging way with support from Senior Analysts. Support others with peer reviews and provide relevant feedback to more junior members of the team
• Participate in collaborative sessions such as meetings and workshops. Communicates clearly and listens to others.
• Proactively builds good relationships with stakeholders and colleagues to collaborate with. Flags issues with ways of working or team happiness and helps to try and find solutions. Able to work effectively with peers towards shared goals.
• Identify risks and opportunities which may contribute to business objectives being met and proactively raises/acts on them. Challenges stakeholders when work being done may not align with business priorities.
• Understand the characteristics of our customers, what some of the common problems are that they face, their behaviours and looks to find root causes. Understand the different metrics used to track their satisfaction. Acts with a "customer in the room" mentality.

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You’ll be a successful Data Analyst here at OVO if you…

• Are looking to enhance your skills in building MI and reporting skills within a best in class data governance structure - effectively constructing new MI and reporting that is reliable and delivers on our data governance standards.
• Passionate about working in a team of analysts - to participate in developing the central team and providing new analytical capabilities to Operations by providing training and support to staff on data analysis and interpretation.
• Love solving complex data problems and making a difference through collaboration - Bringing the right skills together to perform analytical deep dives on business issues to identify drivers and trends, extract insight from data and clearly explain their meaning with support from a team of experts in the central Performance and MI team. Applying the appropriate tools and methods to reach the best outcome and deliver the highest value impact for our customers and business.
• Are keen to develop your own skills and ways of working - We want to help enhance your skills whilst working here, and you’ll have time to do this. We also run community engagement events, mentoring/coaching and there are ample opportunities for peer to peer and self led learning based around our career framework
• Have mastery of the key technical skills - Confident in reading, writing and reviewing SQL queries, and fluent with more advanced features including analytic/window functions, CTEs, subqueries.. Can contribute to story building by providing insights from data exploration. Able to use these tools to solve simple problems relating to conversion rates or user journeys.

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