About the company
NHSBSA is a national NHS arm’s-length body that runs high-volume platforms and services used by NHS organisations, patients, and the public. The organisation supports the NHS workforce through services like NHS Jobs, HR and payroll platforms, and NHS Pensions administration, alongside citizen-facing services such as overseas healthcare and exemptions. NHSBSA work spans digital, data and technology, customer operations, finance, policy delivery, and service management. The organisation’s annual reporting places a lot of emphasis on colleague experience and inclusion alongside operational performance.