HERO Software

Trades and crafts management software
Last updated:
January 28, 2026
Company details
HQ
HEADCOUNT
100-499
ORG TYPE
Corporate
SECTOR
Technology & Digital
About the company
HERO Software builds cloud software for craft and trades businesses, covering workflows like quoting, project execution in the field, documentation, and invoicing. The company positions the product as a DACH-focused vertical SaaS platform for tradespeople, with public reporting that the platform has more than 20,000 users. HERO Software was founded in Hannover in 2020 and has raised a €40m Series B round (announced July 12, 2024) to expand into new markets and keep building the product. Public materials also state the company has more than 120 employees.
Locations and presence
HERO Software is headquartered in Hannover and also references an office presence in Berlin. The company advertises a mix of mobile work and office-based work depending on the role, plus occasional travel for team meet-ups for remote roles.
Palpable Score
64.1
/ 100
HERO Software is a solid pick for early-career candidates who want structure and feedback, because the company publishes a clear three-step hiring flow and backs development with a real annual learning budget. The score is held back because most open roles are mid-to-senior, and pay transparency is limited even though benefits are unusually detailed.
Pillar 1: Early-career access

Score

9.0
/ 20
  • The company lists at least one true early-career entry route through a working-student role (Werkstudent:in E-Commerce) with no prior experience requirement and explicit “we will onboard you” language for tools like Shopify.
  • HERO Software runs a junior-leaning sales role for the Netherlands market (SDR Netherlands Market) that targets “sales foundation” experience rather than senior tenure.
  • The company’s live openings otherwise skew toward experienced titles like Lead Fullstack Engineer, Staff Data Analyst, and Team Lead roles, which limits predictable graduate entry.
Pillar 2: Hiring fairness and transparency

Score

15.3
/ 20
  • The company publishes “In 3 Schritten zu deiner neuen Mission” with a standard flow of first interview with Talent Attraction, a deeper role-focused conversation (with tasks or coding challenges only if shared ahead of time), and a “Meet the Team” stage.
  • HERO Software has a large sample of candidate feedback on kununu (51 applicant reviews) with a high overall score, which is a strong signal that applicants usually get a respectful process.
  • The company still has visible candidate complaints about being screened out on salary expectations without enough dialogue, which is a fairness risk for early-career applicants who are still learning market rates.
Pillar 3: Learning and support

Score

14.8
/ 20
  • The company backs learning with a stated annual training budget of €800 and repeats this in role benefits, alongside regular feedback and development conversations.
  • HERO Software builds peer-learning signals into the culture pitch, including an annual hackathon and cross-team “co-workations” within the EU.
  • The company includes practical onboarding support in at least one early-career listing, explicitly saying the team will provide a thorough introduction where experience is only “nice to have”.
Pillar 4: Pay fairness and stability

Score

11.8
/ 20
  • The company publishes an unusually specific benefits set for juniors to evaluate, including 30 vacation days (with Dec 24 and 31 included), a subsidised Deutschlandticket, volunteering day, mental health support, and extra health coverage.
  • HERO Software does not consistently publish salary ranges in job ads and instead asks for salary expectations, which reduces pay fairness visibility for first-job candidates.
  • The company’s kununu profile shows “Gehalt/Sozialleistungen” as the lowest-rated category, suggesting compensation is acceptable for many employees but not a standout versus the rest of the offer.
Pillar 5: Early-career outcomes

Score

13.2
/ 20
  • The company has strong, trackable sentiment at scale on kununu, including a high overall score and high recommendation rate over the last two years, which supports retention and day-to-day satisfaction.
  • HERO Software ties growth to hiring in public communications, including plans to invest in the team and “new talent” following the €40m Series B, which usually creates room for internal scope growth.
  • The company references a “clear HERO career path” and internal growth opportunities in job benefits, but public proof of junior promotions and 12–24 month progression stories is still limited.
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