HelloSelf

Online therapy and coaching platform
Last updated:
February 2, 2026
Company details
HQ
HEADCOUNT
25-99
ORG TYPE
Startup
SECTOR
Healthcare & Life Sciences
About the company
HelloSelf is a UK online therapy and coaching platform that connects members to therapists via a video-first product, with insurance and employer partnerships alongside private pay. HelloSelf says the team blends clinicians and technologists, with a remote-first setup and an office option in London. The company markets a mission around making guidance and support more accessible. Public company profiles place HelloSelf’s founding in 2018 and describe venture funding across multiple rounds.
Locations and presence
HelloSelf describes the business as remote-first, with an office location in Shoreditch, London for people who want office time. The therapist network is UK-wide, with “work from anywhere in the UK” positioning for clinicians joining the platform.
Palpable Score
51.6
/ 100
HelloSelf has some early-career entry points and publishes a solid set of benefits that help juniors feel supported day to day. The score is pulled down by limited visible junior hiring volume and a weak public record on progression and stability outcomes.
Pillar 1: Early-career access

Score

9.0
/ 20
  • The company has had operations-style roles with accessible titles and pay estimates visible publicly, such as Referral Coordinator and Clinic Manager, which can be realistic first or second jobs.
  • HelloSelf’s publicly visible “open roles” pages do not reliably show a steady pipeline of junior vacancies, which limits evidence of recurring 0–3 year hiring.
  • The company’s clinical work is largely accessed via a therapist network route, which is not an entry-level pathway in the graduate sense because it typically requires prior clinical qualification.

Pillar 2: Hiring fairness and transparency

Score

10.0
/ 20
  • The company has candidate-reported interview processes that are staged and time-bounded, including multi-step loops that can conclude within about a week for some technical roles.
  • HelloSelf has interview accounts describing straightforward, supportive conversations for clinician roles, including an operational screen and a clinical interview with a lead.
  • The company also has mixed candidate and employee feedback on consistency of communication and closure, which caps the fairness score without clearer published expectations.

Pillar 3: Learning and support

Score

12.3
/ 20
  • The company funds personal development via a stated annual “personal growth fund,” which is a practical learning signal for early-career hires.
  • HelloSelf provides access to supervision for clinicians on the platform, which is a concrete support mechanism rather than vague wellbeing language.
  • The company’s public employee feedback includes comments about limited learning and career growth in some teams, so support looks uneven depending on role and manager.

Pillar 4: Pay fairness and stability

Score

13.0
/ 20
  • The company lists a clear benefits set for permanent employees, including private medical insurance, a pension plan, share options, and cycle-to-work support.
  • HelloSelf has publicly visible pay estimates for some roles, which gives early-career candidates at least a rough reality check before applying.
  • The company rarely publishes salary ranges directly on role pages that candidates can reliably access, which reduces pay transparency for juniors.

Pillar 5: Early-career outcomes

Score

7.3
/ 20
  • The company has public employee feedback referencing restructurings and redundancies, which is negative evidence for early-career stability.
  • HelloSelf has a low publicly reported “career opportunities” rating in employee feedback categories, which weakens the progression story for juniors.
  • The company does not publish early-career outcomes like internship-to-offer conversion, time-to-promotion examples, or 12–24 month retention measures, so outcomes stay hard-capped.

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