HCRG Care Group

Community and specialist healthcare services
Last updated:
February 6, 2026
Company details
HQ
HEADCOUNT
3000-9999
ORG TYPE
Startup
SECTOR
Healthcare & Life Sciences
About the company
HCRG Care Group is an independent provider of community health and care services in England, delivering NHS-commissioned and local-authority work across adult and children’s community services, primary care pathways (including urgent care and sexual health), and social care and wellbeing services. The company describes a purpose of “changing lives through transforming health and care,” and talks publicly about partnering with communities and commissioners to redesign services. HCRG Care Group also runs an in-house learning function, The Learning Enterprise, which shows up repeatedly inside job descriptions as the route to qualifications and CPD.
Locations and presence
HCRG Care Group operates across England, with roles typically attached to specific service footprints and local sites rather than one central HQ. The wider group presence is UK-based, with recruiting spread across multiple regions depending on contract and service area.
Palpable Score
74.0
/ 100
HCRG Care Group offers credible early-career entry through apprenticeships and trainee-style roles, and the hiring process is unusually well explained for a healthcare provider, including feedback expectations. The score is capped by mixed public sentiment on day-to-day experience and limited public proof of early-career progression and retention outcomes by cohort.
Pillar 1: Early-career access

Score

15.5
/ 20
  • The company runs an “Early” entry route that explicitly points candidates toward apprenticeships and placements as ways to start.
  • HCRG Care Group advertises apprenticeship roles as real service jobs with a qualification attached, such as an Apprentice Care Support Worker linked to a Level 3 Senior Healthcare Support Worker apprenticeship.
  • The company states apprenticeships are paid at National Living Wage for the role (not typical apprentice rates), which lowers the financial barrier to entry.

Pillar 2: Hiring fairness and transparency

Score

16.5
/ 20
  • The company publishes a step-by-step application roadmap (application, interview, offer, onboarding, start date) so first-time applicants can see the full journey.
  • HCRG Care Group sets clear interview expectations, including a typical six-question structure split across technical and behavioural competencies, and flags tests or presentations in advance when used.
  • The company states a feedback expectation of a call within two working days after interview where possible, and also describes a talent pool approach for unsuccessful candidates who consent.

Pillar 3: Learning and support

Score

15.5
/ 20
  • The company builds structured learning into an apprentice role package, including monthly learning days and weekly study time to complete the programme.
  • HCRG Care Group assigns named support roles in at least one apprenticeship advert, including a dedicated assessor plus a work mentor in the department to help the apprentice settle and progress.
  • The company repeatedly references The Learning Enterprise as the route to eLearning, bespoke career pathways and CPD, which signals funded internal training capacity rather than “learn on your own time.”

Pillar 4: Pay fairness and stability

Score

14.5
/ 20
  • The company publishes banded pay for some early-career roles, such as a Band 3 salary range with Agenda for Change terms and NHS Pension in an apprentice care support worker advert.
  • HCRG Care Group positions apprenticeships as paid at National Living Wage for the role, which is a stronger-than-average baseline for entry routes in care.
  • The company includes stability signals in job packages, including NHS Pension wording for AfC-aligned roles and a defined benefits bundle (reward hub, wellbeing support, earned-wage access) that is spelled out rather than implied.

Pillar 5: Early-career outcomes

Score

12.0
/ 20
  • The company has mixed employee sentiment on a major review platform, with an overall rating around 3/5 and roughly half of reviewers recommending the company, which pulls down confidence in consistent early-career outcomes.
  • HCRG Care Group shares workforce onboarding scale publicly, including welcoming 3,306 colleagues through major service transfers and linking this to an onboarding and wellbeing programme award nomination, which is a positive “joining experience” signal.
  • The company does not publish candidate-verifiable metrics like apprenticeship completion rates, placement-to-permanent conversion, or 12–24 month retention for early-career cohorts, so progression outcomes cannot score higher on evidence.

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