Job Description
The T&E Associate will be a key member of the global accounts payable team with two major areas of focus:
- Supporting the employee reimbursement process by reviewing expense reimbursement requests for completeness and adherence to corporate policy.
- Enhancing the team’s technical capabilities by leveraging systems knowledge to improve process efficiency and integration.
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The successful candidate will be detail-oriented with the drive to be both accurate and efficient. You thrive in a fast-paced environment and can effectively manage the needs of multiple stakeholder groups. You turn concepts into action and drive results, demonstrating an excellent balance of analytical, technical, and communication skills.
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In addition to core T&E responsibilities, you bring a strong understanding of IT systems and integrations. You have a natural curiosity for how technologies work together and can identify opportunities to streamline workflows through automation and system enhancements. You’ll collaborate with cross-functional teams—including finance and IT—to ensure seamless data flow across platforms.
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You should embody a culture of moving fast but thoughtfully. You have a willingness and ability to drive change in a growing organization, using technology to simplify processes and support scalable growth. This individual should have a strong desire to deliver excellent customer service, with the ability to be proactive, anticipate the needs of the business, and react accordingly.
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Primary responsibilities include:
- Perform detailed audits of employee reimbursement requests for proper supporting documentation and adherence to corporate policy
- Ensure that expense reports are being processed within defined Service Level Agreements
- Resolve queries as it relates to the Concur process.
- Leverage system knowledge to troubleshoot issues within the expense reporting platform and recommend technical solutions
- Partner with IT to support system upgrades, integrations and automation initiatives related to T&E processes
- Serve as a subject matter expert on T&E systems, contributing to documentation, training and user adoption strategies
- Provide excellent customer service to Ares employees seeking assistance
- Participate in group projects and contribute to improve process effectiveness, efficiency, and accuracy
- Approach daily activities with a positive and optimistic “can-do” attitude
- Assist with ad-hoc projects and analysis to support firm-wide activities
- Provide support as needed for related activities that may arise
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Education: Bachelor’s Degree (Accounting, Finance or related discipline preferred but not required)
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Experience Required: Â
- Knowledge/experience with Concur is a plus
- Accounting knowledge is a plus
- Experience with system integrations, data mapping or workflow automation is a plus
- Intermediate or advanced Excel user
- Familiar with Word and Power Point
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General Requirements:
- Good verbal and written skills
- Naturally skeptical; inquisitive thinker who will keep digging to find answers
- Ability to work in a fast-paced, high growth environment
- Ability to provide exceptional customer service to internal and external customers
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Reporting Relationships
Associate Vice President, Concur T&E Manager