Job Description

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‍Responsibilities‍

We are looking to add a Calibration & Repair Service Technician to our team! The person in this position will be primarily responsible for repair and calibration of RF Spectrum Analyzers. This position is for a swing/2nd shift.

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Chosen individual will be responsible for the following:  

• Perform calibrations, adjustments, and repairs on RF Spectrum Analyzers and other RF devices ranging up to 110GHz.
• Solve technical problems of varying scope and complexity. Escalate more difficult repairs to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly.  Understanding and compliance with ESD protocol and connector care.
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

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‍Qualifications‍

This position requires some education, specialized training/certification, or applicable Military experience.

• Experience working with Test Measurement and Diagnostic Equipment (TMDE) is preferred.
• 3+ years of related experience in the calibration and repair of electronic test equipment is preferred.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

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Must be available for Swing Shift

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