Job Description
Our team is looking for a Sales Commission Analyst!
General Function:
Ensure timely and accurate submission of License, Consulting, or Support Services Sales Teams commissions and/or bonuses in accordance with accepted compensation plans, terms and conditions, standard business practices, and internal controls. Partner with customers to research and satisfactorily resolve compensation related inquiries.
Calculates commission/incentive award payments to sales personnel based on commission plan provisions.
Responsibilities
- Lead all aspects of plan and hierarchy setup required for Sales Representatives and Managers within assigned territories
- Analyze and adjust transactions to ensure accuracy per plan eligibility guidelines
- Review and process appropriately approved sales credit adjustments
- Calculate, validate accuracy of, and submit monthly and/or quarterly commission payments to Management within specified deadline
- Validate and register approved teaming agreements
- Assist Sales and Finance customers in reconciliation of sales credit and commission as the need arises
- Engage with customers to research and accurately resolve commission and/or bonus payment related inquiries
- Provide mentorship or training to key customers and partners on commission relevant processes and deadlines, use of available reports, reconciliation responsibilities, eligibility, and / or dispute resolution workflow
- Partner with Contracts and Order Administration Teams where vital to ensure accurate booking of more complex orders
- Develop and conduct internal peer training as assigned to ensure ongoing process cohesiveness
- Optimally communicate process or policy deficiencies to Management and actively partner with key players to implement vital change
Key Skills and Qualifications:
- BA/BS, preferably in Business or related field
- 2 years of professional work experience
- Innovative problem solver with strong analytical and decision making skills
- Excellent customer service focus
- Ability to work efficiently independently and in a team environment
- Strong written and verbal communication skills
- Proven knowledge and use of Excel spreadsheets
- Capacity to learn quickly and adapt to change
- Prior compensation experience and/or familiarity with Oracle Applications a plus
