At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Analytics Consultant role is part of our Consulting Team within the Global People Insights Team, requiring collaboration across multiple Regions & time zones.The ideal candidate will have experience of providing actionable insights and compelling narratives, and have experience of partnership within the HR functional domain within a global or matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives.
o Analysis and Insights: Conduct advanced data analysis to identify trends, patterns, and insights related to the employee lifecycle as well as other key HR areas such as employee listening, talent and performance, learning and development, etc
o Commercial mindset: Operates with a ‘business impact’ mindset; demonstrates strong commercial acumen with the ability to translate data-driven insights into strategic business decisions that drive measurable value and improve organisational performance.
o Storytelling: Develop and deliver compelling data-driven stories that effectively communicate insights to senior audiences (eg C-Suite, HR Leadership teams)
o Stakeholder Engagement: Proactively collaborates with HR Business Partners, CoE teams to provide thought leadership for analysis projects; keeps stakeholders informed of progress and timelines
o Cross functional collaboration: Ability to identify and build key relationships across functions including HR, Finance and Strategy Teams; works across the organization to execute on analytics roadmap
o Continuous Improvement Mindset: Stay up-to-date with industry trends and emerging themes in the people analytics domain, identifying opportunities to introduce external perspectives, enhance product offerings and maximize impact
o Data Integrity & Governance: Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data including partnering with Data Privacy & Governance teams to obtain appropriate data governance approvals
o Outcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
o Curious and inquisitive mindset; proactively seeks out the underlying story within data
o Understanding of the HR functional domain; either through hands on experience or external research
o Experience of relationship building and managing a group of either internal or external clients
o Proven practical experience in developing insights and narratives for an Executive level audienceo Flexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities
o Comfortable with ambiguity and operating in a highly dynamic environment
o End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
o Ability to collaborate with peers and cross functional teams, working across multiple time zones
o Openness to feedback and strong self-awareness
o Ability to work within the confines of data governance and privacy standards
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.
