‍Overview

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‍Are you looking to start a professional career with a company that promotes growth and progression, with no experience needed?

You’ll be known internally as a Claims Administrator, and you’ll speak with individuals involved in an insurance claim, often over the phone. This may include the person filing a claim and/or the insurance company with which they are insured. Either way, you’ll provide a fantastic level of service while looking after our clients.

Our offices are open from 8 am to 6 pm, Monday through Friday. During these hours, you’ll work 37.5 hours each week, with no weekend shifts or work on bank holidays.

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‍How you'll make an impact

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You’ll be responsible for entering claims into our system, communicating with claimants and their insurers, and gathering information to support those claims.

And don’t worry if you don’t have any experience, ideally, it’s what we’re looking for, so we can train you on our systems and our way of doing things.

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On a day-to-day basis, you’ll be:

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• Making telephone calls to clients, third parties and third-party insurers
• Opening claims on the case management system and conducting initial enquiries
• Working collaboratively with the team to ensure full compliance with office protocols, service level agreements, and key performance indicators

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‍About You

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• You’re an organised individual who can balance and prioritise your workload
• You can communicate clearly through email and phone correspondence
• You work well independently and as part of a team
• You pay attention to detail and can focus on tasks in a fast-paced environment
• Eligible to work in the UK

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