📍
Hong Kong

Associate / Senior Associate - Client Services Representative

1 year experience
Finance
Operations
Posted:
December 28, 2025

Interactive Brokers

Electronic brokerage & trading platform
65.7
Palpable Score
Apply >view company >

Job Description and Responsibilities

IBKR is seeking exceptional individuals to join its fast-growing APAC Institutional Services group.  In this role, you will be responsible for providing unparalleled service to IBKR’s institutional and enterprise clients including banks, hedge funds, financial advisors, and introducing brokers.  Our mission is to build deep, long-term relationships and provide a seamless client experience as we continue to expand our global product and service offerings.

Key responsibilities:

Qualifications

Core competencies:

Requirements:

Company Benefits & Perks

About the company

Interactive Brokers

Company overview
Interactive Brokers is an electronic brokerage and trading firm that offers access to global markets across multiple asset classes through the IBKR platform. The company serves individual investors and institutions and positions the business as technology-led, with a strong in-house engineering and operations footprint. Interactive Brokers operates regulated entities across several regions and supports clients in many countries and territories. The company’s work spans brokerage operations, client service, risk and compliance, and software and infrastructure.

Locations and presence

Interactive Brokers is headquartered in Greenwich, Connecticut and lists offices across North America, Europe, and Asia-Pacific (including the UK, Ireland, Hungary, Switzerland, India, China, Japan, Singapore, and Australia). Working patterns vary by role, with some early-career internships described as fully on-site and some full-time roles advertised as hybrid with a set number of in-office days.

Palpable Score

65.7
/ 100
Interactive Brokers gives early-career candidates real entry points through paid internships and a steady stream of junior and entry-level roles across operations, client-facing work, compliance, and tech. Where Interactive Brokers loses points is the candidate experience and consistency: structured stages exist, but heavy testing and reports of slow updates or ghosting lower trust for first-time applicants. Progression evidence is mixed, with job ads promising mentorship and growth while employee reviews often describe uneven training and limited upward mobility.
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