Responsibilities:

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Actively reach out (via email) to US banks to collect and track information on the interest rates for their banking products according to SPGMI parameters. These data can be supplemented with emails and Internet-based research.

Develop and maintain business relationships with external contacts/clients to actively track information on the covered content set falls under the preview of this job. These

Deliver accurate, timely output, applying 'doing right the first-time' mindset.

Identify and report any new disclosure or gaps in policies/procedures.

Contribute towards process improvement through error checks, audit suggestions, and tool enhancements.

Innovate by identifying enhancement initiatives

Build subject-matter expertise towards various workflow, processes of the dataset, and on Fees related and charter jobs including client related custom reports

Remain up-to-date on industry trends and utilizes upskilling and reskilling opportunities and platforms to expand existing skillset

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Basic Qualification:

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Minimum of Bachelor's/College degree and/or has prior experience working in a customer service setting

Strong English verbal and written communication skills to communicate with stakeholders globally.

Proven ability to work with minimal direction and maintain focus and motivation while working with routine and repetitive tasks.

Background in MS Office

Excellent attention to detail with a strong focus on data accuracy

Capable of collaborating with both local and offshore teams and stakeholders

Comfortable taking initiative and demonstrating resourcefulness

Strong attention to detail and persistent approach to work

Open to fresh graduates

Amenable to work on a night shift (10PM - 6AM)

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About the company

S&P Global

Company overview

S&P Global sells data, analytics, and benchmarks used across global financial and commodity markets, plus credit ratings through S&P Global Ratings and indices through S&P Dow Jones Indices. The company’s products help investors, banks, corporates, and governments assess risk, price assets, and make decisions using market data and research. S&P Global also operates large information businesses in areas like commodities, private markets, and market intelligence. S&P Global serves customers worldwide across multiple divisions and product lines.

Locations and presence

S&P Global operates globally across four regions with major hubs including New York and London, alongside large delivery and analytics teams in other countries. S&P Global promotes flexible working arrangements including flex hours and work-from-home options, while some roles list minimum office days by team.

Palpable Score

72.1

/ 100

S&P Global offers several credible entry points through internships and early-career rotations, and S&P Global backs that up with benefits and structured learning language that graduates can verify on public pages. Hiring transparency is decent, helped by a published candidate journey and repeatable interview patterns, but candidates still report uneven follow-up experiences. Outcomes are the main limiter because S&P Global does not publish intern conversion, early-tenure retention, or typical time-to-promotion data.

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