Job Summary
Job Description
*** Must have residential solar installation and electrical expertise***
Core Responsibilities
- Assessing and identifying technical issues with solar equipment, and implementing troubleshooting protocols
- Replacing faulty equipment and commission to system
- Notifying homeowners of on-site arrival and providing information on service findings and advising of the next steps to resolve
- Calling the manufacturer technical support hotline and troubleshooting on-site equipment
- Placing orders for standard parts as needed
- Initiating and referencing claim numbers to troubleshoot and push through warranty approval
- Documenting service activities and maintaining accurate records of maintenance and repairs
- Assisting in processing shipping labels for returned equipment
- Informing managers of work completion and any other necessary updates on system issues
- Stocking company work truck with necessary tools and parts that may be needed on-site
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Skills:
Solar Panels; Attendance Management; Safety Standards; Solar Energy; Troubleshooting
