At Amazon, our mission to be earth's most customer-centric company drives everything we do. We're seeking exceptional talent to join us in shaping the future of how people discover and grow their careers at Amazon. As part of the Amazon Talent Acquisition (ATA) team, you'll have the opportunity to create solutions that support our associates and corporate employees throughout their career journeys. The ATA-UX team is dedicated to building world-class experiences, believing that exceptional customer service begins with empowered, satisfied employees.
In this design role, you'll shape the user experience across our entire talent ecosystem - from job search and interviewing to employee engagement and career development. You'll craft seamless journeys for candidates, hiring managers, interviewers, and recruiters, both external and internal to Amazon. We're looking for someone who deeply understands human needs and behaviors, translating them into innovative design solutions that serve both our people and business objectives.
Drawing from customer insights, business requirements, and research data, you will be responsible for ideating on innovative solutions. Strong storytelling and presentation skills are essential, as this UX designer will need to clearly communicate the design strategy, outcomes, and deliverables to diverse stakeholders and senior leadership.
The ideal candidate thrives in a fast-paced work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.
Key job responsibilities
• Determines best UX solutions based on customer feedback and business goals and helps to determine overall direction, identifying challenges and adapting as needed based on the context of the solution and customer
• Advocate for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights
• Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development
• Partners with engineering and product management team members in the execution and delivery of successful products and services, using a customer-focused, iterative design process
• Present design work to UX partners, cross-disciplinary teams, and senior leaders
• Bring forward innovative ideas and solutions that raise the bar on our customer's experience
- 2+ years of design experience
- Have an available online portfolio
- Experience with design, wire-framing, and prototyping tools
- Experience in prototyping
- Customer-obsessed, with experience using design research methods to uncover customer insights.
- Thorough knowledge of key channels and platforms, with experience in mobile, portable, dedicated, web, and native solution design.
- Experience with pattern libraries, component repositories and accessibility guidelines.
- General awareness of emerging technologies and interfaces.
- Bachelor's degree in design, human-computer interaction (HCI), or similar field of study.
- Experience in a highly agile environment
- Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
- Experience creating user-centered solutions for enterprise applications, with a focus on employee-facing tools and workplace systems
- Positive energy and leadership capabilities, as well as a willingness to work outside of a typical role to deliver holistic solutions to customer problems.
- Excellent verbal and written communication skills.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,900/year in our lowest geographic market up to $158,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
