We are hiring a ThinkPad Beta Support Intern to join the Customer Quality team. This is a full-time position (40 hours/week, Monday - Friday) and requires onsite presence at our Morrisville, NC office. Relocation assistance is not provided. The target start date is December 2025 or January 2026.

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The ThinkPad Beta Support Intern will assist the program manager in conducting beta testing for next-generation ThinkPads. The Intern will receive a broad range of lab-based experience inside Quality Engineering. This is a hands-on position which will expand your understanding of PC hardware, subsystems, and the Windows OS & drivers, in addition to the workings of a global team within one of the world's leading technology firms.

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Specific tasks will include:

• System imaging and preparation for deployment  
• System review, problem identification, defect triage and reporting
• Work with engineering teams for problem reproduction/debug and testing teams for solution verification
• End user support

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Qualifications:

• Sophomore level or higher pursuing a degree in Information Technology, Computer Science, Engineering or related field
• Familiar with Windows OS
• Ability to troubleshoot PC issues
• Hobbyist or professional experience with PC assembly/repair preferred
• Self-motivated
• Good organizational skills
• Good communication skills
• Proficient in MS PowerPoint and Excel

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