Amazon internships are full-time positions, and interns should expect to work onsite Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day.
Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all Technical Writer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).
Are you ready to create technical documentation that educates a technical audience and answers questions about product features for Amazon and our Customers? As a Technical Writer at Amazon, you will create content and improve existing content that benefits Amazon’s customers. In this role, you will learn to understand customers’ needs through collaboration and planning. You will work alongside senior leaders to test, verify, and adapt working scripts and procedures that demonstrate how to use technical products.
As a Technical writer, you will be responsible for having a strong written and verbal communication skills. You will utilize customer-centric writing, design, and research methodologies. You will be assessed on your ability to communicate project status to your manager and stake holders on a regular basis.
Our employees share a passion for innovation using state-of-the-art technologies, a love of solving complex challenges, and a desire to impact customers in a meaningful way. We are growing rapidly, and we need people who want to join an ambitious program that continues to innovate and create state of the art solutions.
• Plan, create, test, maintain, and deliver documentation for technical audiences (e.g., concepts, scripts, sample code, technical procedures).
• Manage and deliver content for difficult technical projects as well as oversee all aspects of the process and workflow from writing through editing, technical review, build and publishing, successfully managing project’s lifecycle.
• Be a passionate advocate for your customer.
• Proactively increase customer satisfaction with the product.
- Bachelor's degree or above in Technical Writing, Design, Human-Centered Interaction, Psychology, Computer Science, or other related discipline
- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Experience writing high-quality technical content for technical audiences (e.g., engineers, developers, scientists)
- Experience writing content that is clear, well-organized, and grammatically correct
- Have at least two writing samples or projects, demonstrating past experience and deliverables of writing samples (website, link, reports, portfolio, etc.)
- Are enrolled in a academic program that is physically located in the United States
- Knowledge of UX and/or CX design and usability
- Experience interpreting technical drawings, diagrams, and flow charts
- Experience working with style guides
- Previous technical writing internship(s) or work experience, if applicable.
