Description

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The Central Operations Migration team is looking for someone who enjoys deep diving technical issues, can articulate and document technical solutions, and someone who can work backwards from our customers.
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Key job responsibilities
• You will develop solutions to move and recover capacity for customers.
• You will interact directly with Data center technicians to support escalations for issue resolution.
• You will work with systems engineers to push upstream fixes to enable capacity recovery.
• You will work to deep dive defects throughout the rack migration process, and work to develop solutions to mitigate defects.
• You will contribute to data analytics to support your role.
• You will evaluate data and trending patterns to uncover defects across product life cycles.

A day in the life
A day in the life of this role will involve a mix of working with our internal DCC Ops, Support/System Engineering, TPM's, Hardware Engineering, and Software teams to address systemic issues and resolve capacity recovery campaigns.

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Basic Qualifications

- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
- 3+ years of data center engineering experience

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Preferred Qualifications

- Experience with Continuous Improvement and Six Sigma methodologies
- Experience in Linux OS and network troubleshooting, or experience troubleshooting and debugging technical systems
- Experience communicating technical concepts to a non-technical audience

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About the company

Amazon

Company overview

Amazon runs a wide set of consumer and enterprise businesses, including online retail, Prime Video and other subscription services, advertising, devices, and Amazon Web Services (AWS). Amazon also builds large-scale software and infrastructure for logistics, payments, and cloud computing, and hires across engineering, product, operations, corporate functions, and frontline roles. Amazon’s early-career hiring spans both office-based teams and operational sites, which means “entry-level” can look very different depending on the org.

Locations and presence

Amazon has major corporate hubs in Seattle and Arlington (HQ2) plus large engineering and operations sites across North America, EMEA, and Asia-Pacific. For many corporate roles, Amazon’s stated expectation has shifted to five days per week in-office for office-based employees (with exceptions depending on role and site).

Palpable Score

76.7

/ 100

Amazon is one of the most accessible early-career employers at scale, with recurring internships and graduate hiring across many disciplines and geographies. Amazon also provides unusually clear public information about interview mechanics and publishes pay ranges on a large share of roles, which supports informed decision-making. The biggest drag on outcomes is the combination of high-performance culture signals and recent corporate job cuts, which adds risk for early-career stability depending on team and org.

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