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Software Engineering IC3

2 years experience
Technology & Digital
Software engineering
Posted:
December 29, 2025

Microsoft

Software, cloud & services
86.9
Palpable Score
Apply >view company >

Overview

Have you ever wondered how Generative AI formulates answers leveraging the data the customer has configured? Are you interested in helping make Copilot more powerful, more accurate and faster? The Copilot Studio AI Knowledge team is looking for a senior engineer that can help us do exactly that

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. In this role you will be helping to build features that empower front line workers to do their best work efficiently.

As a Software Engineer II on Copilot Studio AI Knowledge, your role will be to help the team define the right investments to make, build the features with high quality, maintainable solutions, and mentor the teams of engineers to accelerate their career paths, and deliver on the features we have promised customers on time. You will be able to see how customers are using our Copilot Studio and help them diagnose and resolve problems with the Copilots they have built.

As Microsoft employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. We are looking for someone that will fit well into this culture.

Responsibilities

•    Expand the reach of Copilot Studio by building new features, improving performance and scalability as the service grows, resolving issues that block customer flows.
•    Use your enterprise experience to architect solutions that are high quality and scalable, which include internationalization and accessibility.
•    Collaborate with a cross-discipline teams across the globe here within Microsoft

•    Engage with customers and help solve problems that they may have with the application and help drive improvements into the product based on feedback.
•    Demonstrate technical leadership by identifying and filling gaps, defining architecture, and writing high-quality code.
•    Thoughtful estimations with clear reasoning on how the estimates were determined.
•    Contribute to a team culture that embraces diversity and inclusion and makes your team an awesome place to work.

Qualifications

Required Qualifications:

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Preferred Qualifications:

About the company

Microsoft

Company overview
Microsoft is a global technology company best known for Windows, Microsoft 365, Azure cloud services, and developer tools like GitHub and Visual Studio. Microsoft also builds consumer and enterprise products across gaming (Xbox), search and advertising, cybersecurity, and AI products such as Copilot. Microsoft sells mainly to enterprises, governments, developers, and consumers through a mix of subscriptions, cloud usage, and device and software licensing. Microsoft operates at massive global scale and runs large, repeatable hiring pipelines for both students and full-time roles.

Locations and presence

Microsoft has major offices and engineering hubs across North America, Europe, and Asia, with a large global footprint across many cities listed on Microsoft Careers. Microsoft has been tightening hybrid expectations, including an update to three in-office days per week that starts rolling out from the Puget Sound area from late February 2026.

Palpable Score

86.9
/ 100
Microsoft offers some of the clearest and most repeatable early-career entry points in tech, spanning first-year internships, new-grad hiring, sales and customer-facing early-in-profession tracks, and apprenticeship-style routes. The hiring process is structured and widely documented, and learning support is visible across multiple programs, though team-to-team variation still matters once someone lands. Pay tends to be competitive with strong benefits, and outcomes look positive, but Microsoft does not publish consistent early-career retention and promotion metrics.
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