Your role and responsibilities

IBM is seeking a motivated and detail-oriented IT Administrator Intern with an interest in Site Reliability Engineering (SRE) to join our team. This internship offers hands-on experience in enterprise IT systems management while introducing you to modern reliability engineering practices. You’ll work alongside experienced professionals to support infrastructure operations and contribute to automation and performance initiatives.Your Role and Responsibilities•Assist in maintaining and supporting enterprise IT systems including servers, virtual machines, and cloud environments.•Monitor system performance and help identify reliability issues.•Support automation efforts for routine administrative tasks using scripting tools.•Participate in incident response and post-incident analysis.•Help document system configurations, operational procedures, and reliability metrics.•Collaborate with cross-functional teams on infrastructure and service delivery

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Required education

High School Diploma/GED

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Preferred education

Bachelor's Degree

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Required technical and professional expertise

•Currently pursuing a degree in Computer Science, Information Technology, or a related field.

•Basic understanding of operating systems (Linux, Unix, Windows, z/OS, zVM) and networking fundamentals.

•Familiarity with scripting languages (e.g., Python, Bash).

•Strong analytical and problem-solving skills.•Effective communication and collaboration abilities.

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Preferred technical and professional experience

•Exposure to cloud platforms (IBM Cloud, AWS, Azure).

•Interest in SRE principles such as automation, observability, and fault tolerance.

•Familiarity with monitoring tools (e.g., Grafana, Prometheus).

•Experience with version control systems (e.g., Git) and CI/CD concepts.

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About the company

IBM

Company overview

IBM is a global technology company that sells software, consulting services, and infrastructure products to large organisations. IBM’s current focus areas include hybrid cloud, AI, cybersecurity, automation, and enterprise IT modernisation. IBM also operates a large consulting arm that delivers transformation programmes for clients across industries. IBM works with customers worldwide, from governments and banks to retailers and manufacturers.

Locations and presence

IBM operates globally with offices and client sites across North America, Europe, Asia-Pacific, and other regions, with headquarters in Armonk, New York. Working patterns vary by role and business unit, and public reporting shows IBM has required in-office or client-site presence (often at least three days a week) for some groups such as US managers and parts of the sales organisation.

Palpable Score

72.1

/ 100

IBM is a strong early-career option for people who want multiple entry doors, because IBM runs internships, apprenticeships, and named entry-level programmes alongside “entry level” job hiring. IBM is also more transparent than many large tech employers about the steps in the hiring process and how assessments work, including accommodations and asking for feedback. The main constraints are uneven pay transparency by country and role, plus limited public outcome data (conversion rates, promotion timelines) for early-career cohorts.

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Site Reliability Engineer & Administrator (Intern)

IBM