📍
Cincinnati, OH

Ramp Agent (Customer Service Agent) - CVG

No experience
Travel & Hospitality
Operations
Posted:
December 29, 2025

Delta Air Lines

Major global commercial airline operator
74.8
Palpable Score
Apply >view company >

How you'll help us Keep Climbing (overview & key responsibilities)

Internal Movement Eligibility

Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ramp Agent, you will make sure our customer's baggage and cargo arrive safely and on time. This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Watch this job preview to learn more about benefits and responsibilities of this career opportunity at Delta.

Work tasks are physical and include bending, lifting, standing, and walking. Work tasks are repetitive, such as loading and stacking bags weighing up to 50-70 pounds. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow). We practice safety-conscious behaviors in all operational processes and procedures. Some of your daily tasks include:

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

What you need to succeed (minimum qualifications)

What will give you a competitive edge (preferred qualifications)

About the company

Delta Air Lines

Company overview
Delta Air Lines is a global airline that transports passengers and cargo across a large domestic and international route network, with customer-facing roles spanning airports, in-flight service, and operations control. Delta Air Lines also runs sizeable corporate functions, including finance, commercial strategy, and technology that support planning, revenue management, and day-to-day operations. Public filings and the company careers site describe a workforce of more than 100,000 employees.

Locations and presence

Delta Air Lines is headquartered in Atlanta, and the company notes that most student opportunities are based in Atlanta because it is the location of Delta Air Lines’ global headquarters. Delta Air Lines operates broadly across the U.S. and internationally, with work setup varying by role, including on-site training requirements for frontline roles like flight attendants.

Palpable Score

74.8
/ 100
Delta Air Lines offers multiple early-career doors through paid internships, multi-semester co-ops, and rotational programs, plus entry-level frontline roles with structured training. Hiring transparency is strongest in specific tracks like flight attendants and pilots where stages are spelled out, while candidate-reported timelines still vary. Pay and stability signals are helped by broad benefits and profit-sharing, but the company does not publish consistent early-career outcome metrics such as conversion rates or time-to-promotion.
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