📍
Mumbai, India

Product Manager - Retail Banking

1 year experience
Finance
Finance
Posted:
December 29, 2025

ICICI Bank

Indian multinational banking services
70.4
Palpable Score
Apply >view company >

About the role

At ICICI Bank, we offer innovative products and services that fulfill the needs of our different customer segments as a part of Customer 360-degree banking. As a Product Manager, you will have the opportunity to create innovative products in line with our philosophy of being “Fair to the Customer, Fair to the Bank.” The role requires you to constantly keep pace with changing customer needs and market dynamics and build these insights in the product life cycle. You will be responsible for enhancing the existing offerings and have a keen eye to identify gaps in our current offerings. You will be required to have an innovative mindset and technology orientation. Our products and services are offered digitally, and your technology orientation adds to our journey from Bank to Bank Tech. We see our product managers as skilled and intuitive market analysts with a proven ability to strategize the entire lifecycle of a product portfolio.

Key Responsibilities

Own the product Life cycle

Manage the life cycle of a Product portfolio, measured in terms of customer feedback and defined business outcomes.

Drive Go-to-Market Strategy

Collaborate with various internal stakeholders involved in successfully bringing your product to market, including technology data analytics.

Envision a product roadmap

Create the roadmap to nurture a product from conception through design and into usage and adoption of the defined customer segment.

Enhance the product portfolio

Identify actionable gaps in our current offerings and develop solutions that meet customer expectations.

Leverage Technology

Embed products and processes with the right technology enablement.

Behold our values

Build products that are Fair to Customer, Fair to Bank.

Qualifications & Skills

Educational Qualification

MBA, Chartered Accountants, Engineers & Graduates with relevant work experience in the area of product management across industries.

Communication skills

Good oral and written communication skills.

Synergize across Team

Willingness to work with the distributed team for on-ground support and deliver enablers as required.

Ideate

Evaluative mind-set in appraising new product ideas and strategize appropriate go-to market plans.

Customer Focus

Conceptual understanding of consumer behaviour, market research and go-to-market strategy.

About the company

ICICI Bank

Company overview
ICICI Bank is a large private-sector bank in India, offering retail banking, business banking, corporate banking, and treasury services. The company also runs digital channels and payments products used by individual and business customers. ICICI Bank operates across India and maintains overseas operations, supporting customers with cross-border needs. The company also partners with education and training providers to build job-ready pipelines for frontline banking roles.

Locations and presence

ICICI Bank is headquartered in Mumbai and operates a nationwide branch and office footprint across India, alongside overseas locations. Most early-career roles are on-site in branches, contact centres, and regional offices, with some technology and corporate roles likely tied to major office hubs rather than fully remote setups.

Palpable Score

70.4
/ 100
ICICI Bank offers several defined early-career doors, especially through graduate programmes tied to frontline banking roles and structured campus intake. Learning support is a standout because the company publishes concrete training architecture and scale, including onboarding and academy-led development. The weaker areas are pay transparency and outcome reporting, because the company does not consistently publish salary ranges for early-career roles or cohort results like conversion and promotion rates.
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