Your role and responsibilities
As HR Practitioner - Learning, you will be supporting employees and business needs in delivering outstanding HR services for employees.
Your primary responsibilities include:
· You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum
· Provide employee service and act as a point of contact for employees with learning queries
· Support queries related to employee password reset
· Handle dispatching of work queue effectively
· To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries
· Provide active contribution to any ongoing projects
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
· Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred
· Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite
· Excellent verbal and written English language skills
· Prior experience in Training or presentation will be a plus
· Experience working in a fast-paced, client-facing environment
· Validated organizational skills and the ability to prioritize and time management are essential for this role
· Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role
· Ability to develop effective relationships with internal and external stakeholders of the organization
· Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred
· Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions
Preferred technical and professional experience
