Closing date for applications: 25th November 2025

The opportunity:

Are you an experienced Personal Assistant ready for your next challenge? We have a fantastic opportunity to join our UK Commercial Insurance business, providing high-level support to the Head of Commercial Insurance Operations on a 12-month fixed-term contract. With flexibility on location, you can be based in either our London or Whiteley office, and benefit from hybrid working arrangements.

We’re looking for a proactive, highly organised individual with exceptional communication skills—someone who can confidently manage multiple priorities and handle confidential matters with professionalism and discretion.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

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What will you be doing?

As the Personal Assistant, some of your responsibilities will include:

• Provide high-level, confidential administrative support, including managing correspondence and handling sensitive information.
• Organise and prioritise tasks to ensure efficient and timely completion of work.
• Manage complex calendars, schedule meetings, and coordinate internal and external events.
• Arrange travel and logistics using the Egencia tool, and process related expense reports.
• Prepare reports and presentations to support business, HR, and financial processes.
• Respond to internal queries and emails, ensuring clear and professional communication.
• Welcome and direct visitors, acting as a key point of contact for internal and external stakeholders.
• Take accurate meeting minutes and follow up on actions as required.
• Identify opportunities to improve administrative processes and support continuous improvement.
• Collaborate with the assistant community and wider team to share best practices and provide cross-team support.

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What are we looking for?

• Proven experience supporting senior leaders in a fast-paced environment
• Strong administrative skills, including complex diary management, travel coordination, and event planning
• Proficient in Microsoft Office Suite, particularly PowerPoint, Word, Excel, and Outlook
• Highly organised and detail-oriented, with the ability to manage multiple priorities
• Able to work independently and proactively with minimal supervision
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a solutions-focused mindset
• Skilled in building and maintaining effective working relationships
• Discreet and professional, with a clear understanding of confidentiality