As a Learning Coordinator, you'll be at the heart of our mission to train and support our teams to deliver excellence every day. This isn't just about conducting training sessions—it's about building a culture of continuous learning, establishing best-in-class training experiences, and using data-driven insights to drive measurable improvements in safety, quality, and productivity. You'll collaborate closely across teams, partnering with operations leaders, peer coordinators, and cross-functional teams to deploy and optimise learning programs that directly impact our ability to exceed customer expectations.
•Facilitate in-station training classes as needed
•Adapt your approach to different learning styles, taking a hands-on approach to show what great looks like
•Monitor adherence to standard work and provide real-time feedback to associates
•Lead learning and operational audits, staying connected to operations through regular participation in process paths•Build trusted partnerships with teams to coordinate training events based on site and regional needs
•Collaborate with the wider Delivery Services Learning Team on regional projects and best practice sharing
•Serve as the go-to resource for training-related questions across your site•Escalate barriers effectively to the Learning Manager or appropriate escalation point
•Ensure learning experience areas are organised, prepared, and ready to support all training activities
•Facilitate certified job and compliance training, including badge creation, data entry, and retrains
- Experience with planning, performance metrics, and process improvement
- Skilled in data analysis and visualisation
- Experience in logistics
- Experience with data analysis
