Lead Associates are the cornerstone of our Quick Commerce operations, managing our fastest delivery model yet. In this role, you'll independently lead site operations and make real-time decisions to maintain our 30-minute delivery promise. You'll coordinate across multiple teams, manage inventory of fast-moving products, and ensure exceptional customer experience through precise execution.
- Managing site operations independently with minimal supervision
- Making swift, independent decisions to meet customer promises
- Coordinate with delivery partners to maintain 30-minute delivery times
- Act as escalation point for problem-solving and - Support Regional Area Manager
- Ensuring proper handling and rotation of diverse products, including perishables
- Process deliveries and maintain accurate inventory counts
- Operate digital systems for inventory management and tracking
- Operate warehouse equipment (pallet jacks, dollies, carts)
- Maintaining safety and quality standards while delivering at speed
- Work in various environments including coolers/freezers with moderate noise levels
- Flexibility to work across multiple locations within 10-mile radius
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
- 2+ years of production, warehouse or other leadership, or 1+ years of Amazon experience
- Experience managing inventory in a retail or distribution setting
- Prior experience in training others
- Strong verbal communication and customer service skills
- Previous experience in providing peer-to-peer feedback
- Demonstrated success in problem solving and delivering results
