Efficiently functioning IT systems ensure that Amazon’s operations run at top speed at all times. Our IT Support Engineers work behind the scenes to resolve issues and improve our systems so that operations run smoothly. Your focus will be on ensuring that our IT infrastructure can meet the demands of our global business. At the same time, you will work with the latest technology and learn how we are developing the warehouse environment of the future.
You will work on site and visit other operational locations in Germany several times per month, and potentially internationally as well. As an IT Support Engineer, you will collaborate with colleagues both remotely and in the office, supporting them with any issues that arise.
You will use your technical expertise to ensure optimal operation of our platforms and implement projects to maintain or improve our IT infrastructure. At times, you may also help design infrastructure for new buildings, ensuring that everything functions flawlessly when a new site goes live.
At Amazon, no two days are the same—which makes this an exciting place to work. In this role, you will handle a wide variety of tasks, from resolving IT incidents to designing new processes that improve our IT systems. You will also train and mentor colleagues, supporting both your team’s development and your own career growth.
