Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all IT Support Engineer Intern (Q/P Design) roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), Boston (MA), New York City (NY), Minneapolis (MN).

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You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer.

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Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.

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Basic Qualifications

- Work 40 hours/week minimum and commit to a 12 week internship maximum
- Currently working towards a Bachelor’s, Master's, or Doctorate Degree in Information Technology, Computer Science, Information Systems, Computer Engineering, Network Engineering/Administration or other equivalent technical discipline, with an expected conferral date between October 2026 – December 2029
- Are 18 years of age or older

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Preferred Qualifications

- A+ or CND (Certified Network Defender) or Network+ or Security+, or certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification
- Experience with Active Directory, or experience in technical support and experience deploying, managing, and optimizing Microsoft Windows Server
- Experience with analytical tools and ability to dive deep into metrics and reporting
- Experience creating process documentation
- Experience supporting video conference and teleconference equipment
- 1+ years of scripting language, or 6+ months of system administration experience

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