Description

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AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global data centre infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help support these challenges.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS globally to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

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Basic Qualifications

- Knowledge of networking protocols such as HTTP, DNS and TCP/IP
- 1+ years of technical support experience
- Experience scripting in modern programming languages
- 1+ Year Linux\Windows systems administration experience.

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Preferred Qualifications

- Experience in technical support
- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
- Experience troubleshooting and debugging technical systems
- Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining software.

About the company

Amazon

Company overview

Amazon runs a wide set of consumer and enterprise businesses, including online retail, Prime Video and other subscription services, advertising, devices, and Amazon Web Services (AWS). Amazon also builds large-scale software and infrastructure for logistics, payments, and cloud computing, and hires across engineering, product, operations, corporate functions, and frontline roles. Amazon’s early-career hiring spans both office-based teams and operational sites, which means “entry-level” can look very different depending on the org.

Locations and presence

Amazon has major corporate hubs in Seattle and Arlington (HQ2) plus large engineering and operations sites across North America, EMEA, and Asia-Pacific. For many corporate roles, Amazon’s stated expectation has shifted to five days per week in-office for office-based employees (with exceptions depending on role and site).

Palpable Score

76.7

/ 100

Amazon is one of the most accessible early-career employers at scale, with recurring internships and graduate hiring across many disciplines and geographies. Amazon also provides unusually clear public information about interview mechanics and publishes pay ranges on a large share of roles, which supports informed decision-making. The biggest drag on outcomes is the combination of high-performance culture signals and recent corporate job cuts, which adds risk for early-career stability depending on team and org.

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