-level subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member, providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.
In credit & collections, you’ll learn negotiation skills that you won’t find in any financial organization.
Also, we are the organization that interacts with the most teams inside HP, so a wide network & exposure is never going to be something to worry about.
- Analyzes and researches customer receivables account delinquency and determine the type of communication method to facilitate payment.
- Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from the customer.
- Recognizes trends for non-payment and resolve issues by engaging internal partners.
- Utilizes strategic approach in collections activity, influencing customer payment behavior through developing key customer and partner relationships, resourcing effectively, and driving solutions.
- Reduces the time spent on the account through increased portfolio effectiveness.
- Minimizes Write Offs and Bad Debts through early identification of risk receivables.
- Provides strong evidence of leadership capabilities through performing by example.
