Job Summary

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Zurich Insurance Plc in our Wexford Centre of Excellence is looking for a Finance Operations Agent. The successful candidate will work in the Finance Operations team and report to the Finance Operations Team Coach.

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Your role

As a Finance Operations Agent your main responsibilities will include, but not necessarily be limited to, the following:

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•    Daily debt collection with responsibility for some key A/C management
•    Dealing with customers ensuring payments received and resolving any issues/queries
•    Adherence to daily, weekly, monthly and quarterly deadlines
•    Work closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment.
•    Direct Debit management.
•    Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis.
•    Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables function
•    Cash allocation
•    Carry out detailed reporting with respect to current and aged debt for presentation and review by management
•    Any other duties and responsibilities which management deem appropriate
•    Participate in ad hoc project work that may present within the business
•    Liaise and interact with various departments

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Your skills and experience

As a Finance Operations Agent your skills and qualifications will include:

Minimum Qualifications:

•    A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.

Preferred Qualification & Experience:

•    Previous administration experience an advantage
•    Customer service experience an advantage
•    Accounts receivable experience desirable
•    Excellent attention to detail
•    Ability to work in a dynamic team environment
•    Ability to manage ambiguity
•    Well-organised, results driven and capable of working to tight deadlines
•    Good communicator with excellent interpersonal skills
•    Ability to work independently
•    Have an appetite for continuous personal development
•    Be enthusiastic and a self-starter
•    Good working knowledge of Microsoft Word, Excel and Outlook

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Additional Information

Primary work location is Wexford. Position is Wexford-based but occasional travel may be required to other Zurich locations.

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