As a Field Service Engineer with ASM, you will perform installations, preventative maintenance, and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s global customer locations. You will create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety-first mentality. Travel of 25-75% for both domestic and international locations may be required. Relocation assistance will be provided for this role.
Skills
- Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
- Safety mentality
- Ability to work with hand tools
- Working knowledge of Oscilloscope’s and DVM’s
- Strong positive attitude with good customer service skills
- Clear and concise (English) verbal and written communications
- Knowledge of structured problem-solving techniques
- Working software knowledge of MS office
- Ability to work in a team environment
- Ability to work alone and/or with limited supervision
- Be able to interpret electronic / electro-mechanical schematics and drawing
Requirements:
- Bachelor's degree from an accredited school in electronics / electro-mechanical discipline
- 1-year field service/customer support experience and/or 1 year manufacturing experience in final assembly or test of semiconductor capital equipment.
- Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses and acids.
