📍
Needham, MA

Facility Operations Lead

No experience
Retail & Consumer
Operations
$51,900—$79,600 USD
Posted:
January 26, 2026

SharkNinja

Home-appliance brand
69.8
Palpable Score
Apply >view company >

We are seeking a proactive and detail-oriented Facility Operations Lead to join our team. The Lead will play a crucial role in overseeing the operations and maintenance of our state-of-the-art R&D laboratory and general office space. The ideal candidate will have a strong background in facilities management, construction project oversight, personnel management, logistics, and maintenance scheduling;.

Building Oversite:

· Ensure compliance with all health, safety, and environmental regulations.

· Identity and resolve any building issues to ensure a clean, well maintained and healthy office and lab environment.

· Manage night cleaning staff and cleaning company day porters to ensure high standards of cleanliness are maintained throughout the facility.

· Responsible to oversee the cleaning of cubicles, end-of-run storage areas, aisles, and common areas to maintain a clean and organized work environment.

· Supervise and coordinate all stocking activities for copy rooms, pantries, and the associate coffee program.

Building Maintenance Schedule Management:

· Develop and maintain a comprehensive maintenance schedule for all mechanical, electrical, and plumbing (MEP) systems in the building.

· Coordinate routine maintenance tasks and inspections to minimize downtime and maximize equipment lifespan.

· Collaborate with external vendors and contractors to schedule and oversee maintenance and repair work.

· Develop and maintain vendor checklist to ensure quality control of service.

Building General Repair Requests:

· Manage and prioritize general repair requests from staff members, ensuring timely resolution and minimal disruption to operations.

· Coordinate with maintenance staff or external vendors to address repair needs promptly.

Room Set-Up Management:

· Receive requests, clarify requirements and schedule with Facilities team the room set ups for six large rooms with movable walls, ensuring seamless transitions between configurations and re-set of the space.

· Maintain inventory of room set-up equipment and coordinate repairs or replacements as needed.

Budget management:

· Maintain facility budget to ensure compliance for certain line items.

Systems and Team accountability

· Develop and implement a control mechanism for the consistent execution of Office Services responsibilities in compliance with current procedural guidelines.

· Maintain connection with team on daily activities and develop solutions as needed to address issues that arise.

· Shipping, Receiving, Inventory and Distribution. Including above but not limited to

o Monitor loading dock activity to ensure no bottlenecks.

o Monitor the overloading of any cubicles, offices, labs or common areas.

o Spot check inventory to ensure accurate and up to date.

o Ensuring that inventory rooms are neat and clear of hazards.

o Ensure teams are inputting metrics into the reporting system.

o Identify additional areas that oversight is required.

Requirements:

· Strong project management skills with a proven track record of overseeing Team members and budgets

· Excellent communication and interpersonal skills, with the ability to effectively interact with staff at all levels.

· Proficiency in facilities management software and Microsoft Office suite.

· Knowledge of OSHA regulations and other relevant safety standards.

· Ability to work independently and prioritize tasks in a fast-paced environment.

· Ability to multitask.

· Knowledge and general understanding of installation carpentry

About the company

SharkNinja

Company overview
SharkNinja is a consumer products company behind the Shark and Ninja brands, selling small home appliances across cleaning, kitchen, home environment, and beauty categories. SharkNinja designs and develops products in-house and sells through major retailers, e-commerce, and distributors. SharkNinja positions the company as a fast-paced product design and technology business with teams spanning engineering, product development, marketing, sales, and operations.

Locations and presence

The company lists Needham, Massachusetts as the global headquarters and London as the European headquarters, with additional offices across North America (including multiple US locations plus Canada and Mexico), Europe (including Leeds, Frankfurt, Milan, Madrid, Oslo, and Paris), and Asia (including China, Thailand, and Vietnam). Early-career roles are frequently office-based or hybrid with set onsite days, and some internships are fully onsite.

Palpable Score

69.8
/ 100
SharkNinja provides unusually large early-career access through a high-volume intern and co-op pipeline plus at least one structured graduate pathway. Pay ranges and benefits are often spelled out clearly in US postings, and several early-career roles include defined development elements, but candidate experience signals are mixed and public proof of progression and retention is patchy.
view full company profile >

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