Introduction

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IBM has a rich history of design that continues to evolve across IBM Z and LinuxONE, our systems powering the world’s most important industries. Join us as we continue innovating across enterprise products to deliver solutions that drive our clients’ missions forward.

As designers, you’ll collaborate with a cross-functional team to solve complex business challenges. You may also work directly with clients and users to co-create meaningful solutions that address real-world needs.

Your role and responsibilities

UX/Research Designer

- Contribute to user research efforts focused on deeply technical domains like firmware, infrastructure tooling, and Linux-based systems, helping uncover user needs and mental models.

- Translate insights into design artifacts—user flows, journey maps, wireframes, and conceptual models—that clarify complex system interactions and support cross-functional understanding.

- Collaborate with engineers, product teams, and clients to co-design solutions, troubleshoot edge cases, and ensure designs align with the realities of complex, Linux-based infrastructure and firmware systems.

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Content Designer

- Apply systematic thinking to understand the big picture and critical details as it applies to internal and external audiences.

- Partner with designers and researchers to support a cohesive user experience across our enterprise of products.

- Develop clear, consistent content, guidance and messaging that shapes a unified way of working.

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Required education

High School Diploma/GED

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Preferred education

Bachelor's Degree

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Required technical and professional expertise

- Familiarity in design thinking/human-centered design

- Experience within a relevant design discipline (User-Experience Design, Visual Design, Interaction Design, Content and Communications Design)

- Strong written and verbal communication skills (i.e. storytelling and documentation)

- Proficiency with design tools such as Mural, Figma, Adobe Creative Suite, Keynote, research survey tools, AI tools, and other design software tools.

- Entry level literacy with AI

Preferred technical and professional experience

Degree in in Design, including Design & Technology, UX Design, Software Product & Interaction Design, Human Computer Interaction (HCI), UX Research, Information Experience Design, Game Design, Human Factors, Usability, or Ethnography, or a Software or Computer Systems Engineering degree with a minor in Design or completion of a certificate program in Design.

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