The Data Center Engineering Operations Technicians (EOTs) are Amazon’s front line responders for hands-on electrical and mechanical operations and troubleshooting. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 2 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

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Responsibilities:

- Operate and maintain mechanical, electrical, generator, and fire/life safety equipment within the data center

- Troubleshoot facility equipment and rack-level events within internal SLAs

- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements

- Provide support to Data Center Operations technicians

- Perform root cause analysis of equipment failures

- Ensure all safety procedures are adhered to while performing work- Write procedures

- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)

- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log to include but not limited to temperatures, voltages, currents, etc.

- Utilize internal CMMS to manage building workflows and spare part inventory

- Supervise contractors who perform servicing or preventive maintenance

- Respond to off hour emergency calls per on call rotation for any one of the region’s sites

- Fully comply with all physical security procedures and policies

- Drive innovation while reducing operational costs in the facilities

- Manipulate small wires and objects

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Perform the following tasks, with or without reasonable accommodation:

- Walk job sites in uneven terrain

- Work at heights and from ladders

- Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more

- Bend or twist the body into unusual positions while working

- Push or pull heavy objects into position

- Work in noisy environments

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Basic Qualifications

- 3+ years of electrical or mechanical experience
- Current, active TS/SCI US Government Security Clearance
- Experience operating electrical or mechanical systems in a mission critical environment (i.e. Data Center, telecom, etc.)

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Preferred Qualifications

- 2+ years of data center engineering experience
- Associate's degree in electrical engineering or equivalent
- Knowledge of BMS and EPMS control systems and data collection/trending
- operating engineering license such as DC II, DC III, or equivalent
- 4+ years of Data Center Engineering Experience and fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling

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