Overview

‍

‍‍Digital Solution Area Engineer – AI Workforce, SME&C

Are you enthusiastic about artificial intelligence, driving digital transformation, and enabling organisations to realise their full capabilities? This is your chance to play a pivotal role in shaping the future of work.

‍

As an AI Workforce Solution Engineer within the AI Business Solutions team, you will lead technical engagements and guide customers through their AI transformation journey. Your responsibility is to win technical decisions and accelerate adoption of Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents by delivering compelling demonstrations, envisioning sessions, and scalable architectures. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical barriers, generate opportunities, and ensure seamless transitions for deployment and adoption. Acting as a trusted advisor, you will help customers understand the value of Copilot and Agents in relation to their business processes, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional experiences for employees and customers. Your expertise in technical presentations, problem-solving, and solution design will empower organisations to harness the full potential of AI-powered productivity.

‍

At Small Medium Enterprises & Channel (SME&C), we unite our Small Medium Business, Corporate, Strategy, and Partner teams. Our approach is backed by industry-leading investments and a commitment to customer success. AI Business Solutions team is a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

‍

‍Responsibilities‍

• Inspire and Lead: Act as the CTO within your team, guiding customers and partners through the art of the possible with cutting-edge AI and cloud solutions.
• Shape the Future: Co-design innovative solutions with clients, remove technical barriers, and accelerate their digital transformation journeys.
• Drive Success: Own technical sales conversations, validate solution fit, and help win competitive deals that make a real impact.
• Collaborate and Scale: Work hand-in-hand with top partners, scaling technical capabilities and driving joint success through co-selling and shared goals.
• Make a Difference: Lead from the front—whether it’s pioneering new AI adoption, ensuring robust security, or generating demand through exciting partner events.
• Grow with Us: Thrive in a culture obsessed with customer success, continuous learning, and bold innovation.

‍

Join us as an AI Workforce Solution Engineer and become the technical heartbeat of our sales and partner teams!

‍

‍Qualifications‍

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field AND a few years of experience in technical pre-sales, technical consulting, or customer-facing roles
  OR Master’s degree in Computer Science, Information Technology, or a related field AND a couple of years of experience in technical pre-sales, technical consulting, or customer-facing roles OR equivalent experience
• A few years of hands-on experience with Microsoft 365, Teams, Power Platform, and AI productivity tools (or equivalent)

‍

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

‍