This position involves hardware and network diagnostics followed by physical repair. All interns will be exposed to independent work and in a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.As an intern, you will participate in our 12-week internship program in our Data Centers.

‍

‍

‍

Duties & Responsibilities

You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc).In addition to hardware and network repair, interns will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data centre space.

‍

‍

‍

Duties include:

· Hardware troubleshoot in servers which are not live with an AWS technician's supervision

· Understand the importance to meet SLA’s against assigned trouble tickets

· Follow the AWS technician's during network troubleshooting

· Replace Media (SSD/HDD) according with AWS Data Tech guidance

· Perform regular server hardware repairs (drives, motherboards etc) under the guidance of experienced techs

· Interact with third party vendors & contractors who are working on site

‍

Amazon internships are full-time (40 hours/week) for 12 consecutive weeks. This position requires the intern to report to work onsite on a daily basis. Intern schedules are typically day schedules, Monday-Friday. A full-time position as a Data Centre Tech could involve day, evening, or weekend shifts and on-call rotations.

‍

‍

‍

Basic Qualifications

- Studying for a degree from Computer Science, IT, Electrical, Electronics, Electronics & Telecommunications, Mechanical streams
- Passionate about IT infrastructure and hardware Basic knowledge of System hardware and Network devices
- Meets/exceeds Amazon’s leadership principles requirements for this role
- Meets/exceeds Amazon’s functional/technical depth and complexity
- Familiarity with computer hardware component and operating systems. Familiar with Linux operating system. Ability to manage work and priorities through a ticketing system and coordination with Manager. An interest in computer sciences and information technology.

‍

‍

Preferred Qualifications

- Familiarity with computer hardware component and operating systems.
- Familiarity with Linux operating system. Ability to manage work and priorities through a ticketing system and coordination with Manager.
- An interest in computer sciences and information technology.

‍