📍
Melbourne, Australia

Datacenter IT Technician Trainee (6 months), Data Centre Operations, Melbourne

Apprenticeship
Technology & Digital
Operations
Posted:
December 29, 2025

Amazon

Consumer goods marketplace and technology platform
76.7
Palpable Score
Apply >view company >

Description

Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region.

We are looking for candidates to commit to a 6-month contract and we are committed to provide coaching and periodic assessments to help develop your skills.


Some of the key responsibilities you will undertake are:


- Perform diagnostics and troubleshoot all hardware and related problems
- Perform basic level OS troubleshooting
- Perform basic level configuration troubleshooting
- Perform replacement of our parts of and devices
- Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
- Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
- Follow DC operations, Logistics, Security and Safety related processes and guidelines
- Practice and enforce Amazons Security and Safety best practices

This position requires working in a 24/7 operational environment with rotating shifts, including nights, weekends, and holidays. The successful candidate must be flexible and willing to work any assigned shift pattern, which typically follows a 12-hour rotation (day/night). Shift schedules may be subject to change based on operational needs, and employees must be able to maintain alertness and effectiveness throughout their designated shifts. On-call responsibilities may be required, and the ability to respond to emergency situations outside of regular shift hours is essential. Shift differential pay will be provided for non-standard hours in accordance with company policy.

Basic Qualifications

- Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations. Basic IT troubleshooting experience and/or knowledge. This position has a physical component requiring the ability to lift & rack equipment using our lifting equipment. Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

Preferred Qualifications

- A degree or diploma at University or TAFE Linux knowledge Networking knowledge Passionate about IT infrastructure and hardware Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the company

Amazon

Company overview
Amazon runs a wide set of consumer and enterprise businesses, including online retail, Prime Video and other subscription services, advertising, devices, and Amazon Web Services (AWS). Amazon also builds large-scale software and infrastructure for logistics, payments, and cloud computing, and hires across engineering, product, operations, corporate functions, and frontline roles. Amazon’s early-career hiring spans both office-based teams and operational sites, which means “entry-level” can look very different depending on the org.

Locations and presence

Amazon has major corporate hubs in Seattle and Arlington (HQ2) plus large engineering and operations sites across North America, EMEA, and Asia-Pacific. For many corporate roles, Amazon’s stated expectation has shifted to five days per week in-office for office-based employees (with exceptions depending on role and site).

Palpable Score

76.7
/ 100
Amazon is one of the most accessible early-career employers at scale, with recurring internships and graduate hiring across many disciplines and geographies. Amazon also provides unusually clear public information about interview mechanics and publishes pay ranges on a large share of roles, which supports informed decision-making. The biggest drag on outcomes is the combination of high-performance culture signals and recent corporate job cuts, which adds risk for early-career stability depending on team and org.
view full company profile >

Related jobs

📍
United Kingdom
Cleo
Commercial Associate
January 22, 2026
view job >
📍
Warsaw, Poland
Cleo
Product Engineer - Ruby | Poland
January 22, 2026
view job >
📍
United Kingdom
Cleo
Graduate Machine Learning Engineer
January 22, 2026
view job >
📍
United Kingdom
Cleo
Data Analyst, Fraud
January 22, 2026
view job >