Please note: Dropbox currently only offers Summer internships May - September and cannot accommodate off cycle internships at this time. Please inform your recruiter if you have upcoming deadlines for Summer 2026 internship.

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We offer two start dates culminating in a 12-week internship:

May 26 - August 14, 2026
June 30 - Sep 18, 2026

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As a Dropbox intern, you are part of a top-notch learning experience with data scientists from all backgrounds. You’ll have a dedicated Dropboxer by your side, mentoring you every step of the way.

Our goal is to create a robust and impactful learning experience. You can expect to learn how to apply modern data science principles across our revenue, marketing and product teams. We're all about feedback, so anticipate continual guidance refining your approach. And while you're forging your path, we're here to ensure you bond with like-minded interns, discover mentors, and lay the bricks for an expansive professional network.

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Responsibilities

Develop a deep understanding of customer journey phases and key business metrics
Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
Identify key trends and build executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends
Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets
Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
Work with cross-functional teams (including Data Science, value management, technical solutions, and customer success) to rapidly execute and iterate findings

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Requirements

An upcoming sophomore graduating in '28 or later, majoring in fields like Data Science, Statistics, Applied Mathematics, Economics, Computer Science, or Engineering

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Preferred Qualifications

Able to work independently and proactively engage with business stakeholders
Strong verbal and written communication skills

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About the company

Dropbox

Company overview

Dropbox builds software for storing, sharing, and collaborating on content, and the company has been pushing further into AI-powered knowledge management with products like Dash. Dropbox serves both consumers and businesses, with teams using the platform to keep work organised and moving across files, projects, and shared content. Dropbox is a public company and operates at a global product scale, with registered users across many countries. Dropbox reports 2,204 full-time employees as of December 31, 2024.

Locations and presence

Dropbox is “Virtual First,” meaning remote work is the default for most roles, with periodic in-person gatherings and team offsites rather than daily office attendance. Dropbox still maintains office locations in multiple cities globally, but many roles are posted as remote-first with location eligibility rules.

Palpable Score

70.4

/ 100

Dropbox has clear early-career entry points through a named Emerging Talent umbrella, including internships, apprenticeships, and some early-in-career full-time opportunities. The biggest score limiter is outcomes and stability evidence, because Dropbox has had major workforce reductions in recent years and Dropbox does not publish early-career conversion or progression metrics. Pay looks generally market-aligned and hiring is structured, but public transparency on timelines and feedback is limited.

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Data Science - Customer Success Intern (Summer 2026)

Dropbox

Responsibilities

Requirements

Preferred Qualifications

About the company

Dropbox

Company overview

Locations and presence

Palpable Score

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