As a Data Center Technician, you are a primary resolver for your support team, and are skilled at troubleshooting one or more operating systems. You are able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey SOPs to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.
Position may include rotating shifts, 3, 4, or 5 day/night work weeks, and may change based on the needs of the business. Travel may be required up to 10% of the time. This position will fill an opening at one of multiple separate sites.
This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.
- Bachelor's degree or above in computer science, computer engineering, or related field, or Associate's degree and 2+ years of professional or military experience
- 2+ years of computer hardware experience, including troubleshooting and repairing experience
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
- CCNA or equivalent level networking certification
- Experience with network hardware: copper and optical fiber cabling, switches, routers
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
- Experience in Linux/RHEL, or experience in any Bigdata architecture and experience in networking administration and troubleshooting
