Key job responsibilities
- Operate independently with limited direct management.
- Act as an escalation point for all facilities-related issues.
- Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Drive projects with moderate complexity.
- Perform root cause analysis of equipment failures.
- Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.
- Responsible for drills that are building specific and identifying team/individual areas for improvement. Also responsible for working with FM to help improve on the identified weakness.
- Create and deploy ensure compliance for new standard practices for Engineering Operations Technicians, and vendor support teams.
- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
- Communicate complex technical information to a non-technical audience.
- May assist in the design and build out of new facilities.
- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
- Respond to out of hours emergency calls – second level escalation point for Data Center facilities related issues / failures.
- Working outside of normal business hours for routine maintenance as required.
- Some travel may be required.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
- Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds.
- Regularly walk, use hands and fingers, handle or touch, reach with hands and arms, stoop, kneel, crouch or crawl
A day in the life
How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation.
- High school or equivalent diploma
- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 2+ years of electrical or mechanical experience
- 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)
- 4+ years of data center engineering experience
- Associate's degree, or Bachelor's degree
