Be a Part of Something BIG!

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Are you passionate about creating content that makes a real impact? Do you love shaping intuitive, user-friendly experiences through clear and engaging copy? If so, we’d love to have you on board!

As a Content Designer in our Experience Design team at Singtel, you’ll play a key role in delivering seamless digital journeys for our customers. Your words will guide, inform, and empower users across multiple touchpoints, helping us create experiences that are both meaningful and effective.

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Make an Impact by

Craft clear, concise and user-centred content including microcopy, error messages, user flows to ensure a seamless customer journey across digital platforms.
Conduct content audits and develop scalable content frameworks to maintain consistency across projects.
Leverage on data insights and user research to guide content decisions, improving clarity and engagement.
Collaborate closely with UX designers, researchers, developers, and business stakeholders to understand user needs and deliver content that contributes to measurable impact.

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Skills for Success

Diploma/degree in Digital Media/Communications/Psychology/Journalism/UX design or any relevant professional work experience
2 to 3 years of relevant UX writing/content design experience
Content audit and governance
Experience in using Figma
Excellent communicator and collaborator
Keen interest in details and words
High expectations of quality and accountability
*Please include your portfolio link in your resume or attach samples of your content writing

About the company

Singtel Group

Company overview

Singtel Group is a communications technology group headquartered in Singapore, spanning connectivity, digital infrastructure, and digital services. Singtel Group includes major operating businesses such as Singtel (Singapore), Optus (Australia), and NCS (IT services), alongside regional investments and digital units. Singtel Group sells mobile and fixed connectivity plus enterprise technology and infrastructure services to consumers, governments, and businesses. Early-career routes are most visible through internships and a flagship Management Associate Programme.

Locations and presence

Singtel Group has its main base in Singapore with a large regional footprint through operating companies across Asia-Pacific, including a major presence in Australia via Optus. Singtel Group publicly talks about flexible work options under a “Better Ways of Working” policy, but work mode varies heavily by team, with many roles remaining office-based or site-based.

Palpable Score

69.1

/ 100

Singtel Group offers credible entry points through recurring internships and a structured Management Associate Programme with rotations and senior mentoring. The score is capped because Singtel Group does not publish early-career outcomes like internship conversion rates, promotion timing, or early-tenure retention, and hiring transparency details are inconsistent across teams and subsidiaries.

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