About Alumni Ventures

Alumni Ventures is one of the world’s most active venture capital platforms, with $1.4B+ in assets raised and investments in 1,300+ companies. Our network of 850,000+ members and 40+ dedicated investors connects accredited individuals to high-quality venture deals—typically reserved for institutions—through our alumni-driven communities and diversified co-investment strategy. With offices in Boston, New York, Chicago, Menlo Park, and Manchester, NH, we’re rapidly growing and committed to fueling entrepreneurial success while developing the next generation of VC professionals.

About This Role
As a Community Relations Associate at Alumni Ventures (AV), you’ll be on the front lines of investor engagement—supporting and educating our vibrant community of accredited investors through proactive, high-touch communication. You’ll guide prospects and investors through their journey via email, webinars, phone, SMS, and other digital channels.

This early-career, high-autonomy role is ideal for a tech-savvy, AI-powered individual eager to grow in venture capital. You’ll work closely with Managing Partners, senior leadership, and cross-functional teams to ensure investors have the information and resources they need - freeing up investment professionals to focus on high-impact conversations.

Using AV’s structured playbooks and modern tools, you’ll help deliver a personalized, efficient experience across a growing portfolio of funds. This is a strategic, non-sales role focused on driving retention, education, and satisfaction. If you're passionate about venture, curious about technology, and thrive in a fast-paced, collaborative environment, this is a great opportunity to make a meaningful impact.

What You'll Do

• Community Support: Serve as a key point of contact for AV investors and prospects, primarily via email and digital channels, delivering clear and timely responses using pre-approved materials.
• Relationship Building: Nurture meaningful connections with community members by anticipating needs and proactively sharing relevant content.
• Event Execution: Collaborate with Partners to coordinate webinars and investor events—handling prep, communication, and follow-up.
• AI-Enabled Efficiency: Use AI tools to improve workflows, streamline information delivery, and drive scalable personalization in investor communication.
• Data & Insights: Track and report engagement metrics, surface trends, and share insights to help inform decision-making and improve community experience.
• Process Optimization: Contribute to continuous improvement of internal systems and support functions, identifying opportunities to increase clarity, speed, and effectiveness.

Who You Are

An ideal candidate is a client-centered professional with a flair for communication, ready to thrive in an email-centric role with a dynamic team environment.

• Client-Centered Communicator: 1–3 years in a B2C or financial services-facing role with strong writing and digital communication skills.
• AI-Curious & Tech-Savvy: Comfortable using CRM systems (e.g., HubSpot), and enthusiastic about leveraging AI tools to increase productivity and personalization.
• Detail-Oriented & Organized: Excels at multitasking, task tracking, and maintaining quality across repeatable processes.
• Collaborative Problem Solver: Works well with cross-functional teams and thrives in a fast-moving, high-accountability environment.

Compensation on this role is $65,000 plus bonus, equity and benefits.

Our benefits include Medical, Dental, Vision, 401k match, HSA, FSA, Life Insurance, Pet Insurance, Flexible PTO, and Parental Leave as well as career development.

All employment is subject to passing a background check. Alumni Ventures is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Please review our Privacy Policy.

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